Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

December 8, 2023

Great support!!

MAI CHILE
Chile
4 days using the app
Website on Demand Studio, LLC replied December 11, 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

April 1, 2024

finy

solefulstudios.
Denmark
About 1 month using the app
Website on Demand Studio, LLC replied April 3, 2024

Thank you for the 5-star review solefulstudios!

April 22, 2024

Show

Ótica em Brasília - Óculos de Grau e Lentes de Contato
Brazil
About 2 hours using the app
Website on Demand Studio, LLC replied April 24, 2024

Hi there team!

Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?

We hope to hear from you soon!

July 7, 2020

Absolutely love it!!!
I highly recommend it to any store that does pre orders.
Easy to install and even easier to set up.

Itty Bitty Toes
United States
Almost 7 years using the app
Website on Demand Studio, LLC replied July 7, 2020

Hope you'll keep enjoying it for a long time!

June 4, 2024

easy to use

Lash Mama
Australia
7 minutes using the app
Website on Demand Studio, LLC replied June 5, 2024

Hi there Lash Mama and team!

Thank you so much for taking the time to share your experience. Can you tell us more? Your feedback is important to us and we would like to know how to improve our app to serve you better.

We hope to hear from you soon!

Edited February 13, 2024

We've used this app for many years. The initial set-up is easy, & it is very easy to maintain while we add new products for pre-order frequently. We recently had an issue, & they were able to solve it in a reasonable amount of time. Every person I've talked with has been responsive & helpful.

MOD Sportswear
United States
Over 6 years using the app
Website on Demand Studio, LLC replied April 27, 2023

Hello to our friends at MOD Sportswear

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 1, 2023

Great app, and great customer service. Thanks to Aman who helped customize and tweek some little things.

Clothes & Roads
Canada
Over 5 years using the app
Website on Demand Studio, LLC replied February 2, 2023

Hello to our friends at Clothes & Roads

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 8, 2020

Great app. Easy to use with many options that are easy to customize. Support is excellent. A must-have if you offer pre-orders.

Nicoletta Carlone
United States
Over 5 years using the app
Website on Demand Studio, LLC replied June 9, 2020

Thanks for the positive feedback and the recommendation. And as usual, we're just an email away should you have any issues/concerns :)

February 20, 2023

We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!

All Mamas Children
United Kingdom
Over 5 years using the app
Website on Demand Studio, LLC replied February 22, 2023

Hello to our friends at All Mamas Children

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 26, 2018

This is great app that is very versatile.

Easily customizable as well.

Chris and his team were very help in tweaking everything for us!

Thank you!

Outcast Garage
United States
Over 5 years using the app