Reviews (1,461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
Refine
-
By rating
good
Thank you for the wonderful feedback!
Fast customer service, thank you!
Hi there Dolli Pole Wear team!
We're thrilled to hear you feedback for our support team. We take pride in the customer experience we provide and work hard to ensure you receive prompt and accurate replies.
Please let us know if there is anything else we can help you with. Thank you for choosing Pre-Order Now!
Installed and started my free trial, and on the same day, uninstalled because this app wasn't any use for us. HOWEVER, we did get charged at the end of the month. The support was emailed, but we got no response from them.
Thank you for leaving a review. We reached out via our customer service team to help with the charge. Would you be able to check your email and we will help there? We would also love to understand why it wasnt of any use and if there is anything we can be doing differently. We have a lot of positive feedback from other customers about the product, so anything else we can do to make it better is helpful.
dbhdhdd
Hi there UtsavBox and team!
Thank you for taking the time to leave us a review. Can you tell us more about your experience? Is there anything we can do to improve our service?
We hope to hear from you soon. Cheers!
good and easy to use
Hey Cologne Collection Hub!
Thank you for your kind words. We are grateful for your support!
Please let us know if you need help with anything, our support team is always available for you.
Mi trovo veramente bene, il servizio cliente è una bomba, sono veramente bravi. Consigliato
Hey Bone Beats and team!
Thank you for the wonderful review! We're pleased to hear that you like our app and the customer service that you got. We appreciate your support!
If you need anything else, we're just one chat away! Cheers!
kcmm
Thank you for the 5-star review team! We appreciate your partnership and support.
great
Love the review Tuco Classic team! Thank you so much for your appreciation of our app.
Great technical help. App works amazing!
Hey Integrative Care Shop!
Thank you for your fantastic review! We're delighted to hear that you're having a great experience with our app and that our support team was able to help you out!
If you need help with anything else, you know where to reach us!
c'est la deuxième fois que j'essaie d'installer cet application qui ne fonctionne pas! c'est une arnaque! en plus il est noté un essai de 14j alors qu'une fois le paiement validé aucun essai n'est pris en compte!!!
Hi there,
My name is Sharky, Team Supervisor at Pre-Order Now.
I'm sorry to hear about your experience with our app. We take your feedback seriously and we would like to apologize for letting you down.
I reached out to you through a separate email to possibly sort things out. We'd love to jump on a call with you and get this fixed quickly. May I know your most convenient time?
I hope to hear from you soon.
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now