Reviews (1,461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
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the app does not work properly and the support isn't answering, we tried to contact them with no success...
I'm so sorry about your disappointing experience with our app. It does seem from our records that we had a few long conversations with your team in support - I've reached out to you separately to find out more about that experience as well as the issues you've encountered with our app. I hope we can restore your trust in us!
Hannes Bez | Director of Customer Experience
great
Hey there Lineoutwatches and team!
Thank you for taking the time to leave us a review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great.
Please let us know if you need help with anything else!
Great
Thank you for the 5-star review Humble Ones and team! We appreciate your support.
Speedy customer support!
Hey there Hermans team!
I'm glad that you received a quick response from our support team! We understand how important it is to get help when you need it, which is why we work hard to ensure that a prompt response is provided to our merchants.
If you need further assistance, please feel free to reach out!
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Hi team!
Thank you for taking the time to leave us a review! Could you tell us more about the you experience you had while using our app? Your feedback is very important to us and we are always eager to find ways to improve our app.
We hope to hear from you soon!
the app did not even function as preorder , and u asking me for a review, it is showing me add to cart only , and later after 10 seconds its showing preoorder , and customers are yelling at us
Thank you for your honest review. I'm sorry about the issues you experienced. I know my support crew reached out to you to try and figure out exactly what you're seeing, but we haven't heard back from you yet. I would love to fix this problem for you - if you're still open to working with us, please reply to the support ticket or reach out to me directly at hannes@staytuned.digital and I'll make sure we treat this as a top priority!
Hannes Bez | Director of Customer Experience
nice
Thank you for the 5-star review Odysseyy Outpost and team!
Great job,,, she really helped me with my issue
Hey there TRAP GRAF Ts and Team!
Alina had a great time helping you out! Thank you for recognizing her efforts, we appreciate your feedback.
If you need help with anything else, just let us know. Our team would be happy to help!
Great service smart techs
Hey there sixpackbags team!
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service and found our team knowledgeable. We appreciate your support!
Please don't hesitate to reach out if you need help with anything else!
Sembra essere una buona applicazione
Thank you for the kind words Pokè Boss Store! Your support is highly appreciated and helps us a lot.
If you need any help, please don't hesitate to reach out to us!