Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

July 6, 2023

Effective and efficient app! Customer service is also very responsive to the inquiries and solve the issue very fast.

Kulture Home Decor
Singapore
About 2 years using the app
Website on Demand Studio, LLC replied July 7, 2023

Greetings Kulture Home Decor,

We thank you for the 5-star review! Your collections are perfect for Pre-Order now. We are happy that you can use this to benefit your store.

Stephanie & the Customer Success Team

Edited January 18, 2023

Very good, fast service. Was even spontaneously ready to help me via google meets directly online.

Great Support

That's ME Style
Germany
About 2 years using the app
Website on Demand Studio, LLC replied April 26, 2022

Hello to our friends at That's ME Style

Vielen Dank für Ihre strahlende Bewertung. Wir freuen uns sehr zu hören, dass dir Pre-Order Now gefällt, und freuen uns, dass unser Support-Team dir helfen konnte! Wir lieben es, Sie als Kunden zu haben und sind immer hier, um Ihrem Shopify-Shop zum Erfolg zu verhelfen!

Tanu & The Pre‑order Now Support Team

Edited December 15, 2022

great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.

LOVESILK NZ
New Zealand
About 2 years using the app
Website on Demand Studio, LLC replied June 19, 2021

Hello friends at LOVESILK NZ

Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope LOVESILK NZ is mega-successful in the coming months and years!

-Melissa & The Pre-order Now Support Team

June 30, 2017

Simple and Functional. Great support.

Elcroquis
Spain
About 2 years using the app
Edited August 26, 2022

This app allows me to set pre-order rules but I'm having trouble with creating them at a variant level, however Nicoz's super friendly (and fast) customer support is excellent.

ESSĒN
Australia
About 2 years using the app
Website on Demand Studio, LLC replied October 19, 2021

That's excellent! Glad we were able to provide you fast and efficient support.
If you have other questions and concern, just reach out.
support@websiteondemand.ca

Cheers!
-- Chud and the Preorder Now Support Team

May 27, 2022

Jorge is the man!!! Always willing to help, and chat with me about our products (we sell DnD and tabletop games). Jorge your a legend and please never leave because without you my website wouldn't work !!! Stay safe brother!! Luke @ Atlas Tabletop Gaming

Atlas Tabletop Gaming
United Kingdom
About 2 years using the app
Website on Demand Studio, LLC replied May 30, 2022

Hello to our friends at Atlas Tabletop Gaming

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

September 22, 2022

Efficient and useful app with great customer service - especially when given by Rasheem! Would recommend.

Virón
France
About 2 years using the app
Website on Demand Studio, LLC replied September 23, 2022

Hello to our friends at irón

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheem, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

November 8, 2023

Great, fast customer support

Rugged Valley NZ
New Zealand
About 2 years using the app
October 23, 2018

Super easy to set up, great support when we had questions. Not too complex, so great for quickly setting up pre-order products.

Ziggy Alberts
Australia
About 2 years using the app
August 23, 2018

Great app. Super easy to set up with clear instructions. I have already pre-sold several items which means we have not lost any business whilst out of stock,

Lock Load Transport
Australia
About 2 years using the app