Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited July 17, 2021

I installed this app to help get orders for new lines that are released by the manufacturer and for out of stock items. Orders are starting to come in already, after only a few days! Pretty easy to install and set up. Great app. Great follow up customer service!

Baby Knows Best
United Kingdom
Over 2 years using the app
May 11, 2020

My website is not stocking all products but our warehouse in France has them. We need 2 weeks to get them. In order to not lost the interest, and so the sales, of our clients, I am using this app to give them the opportunity to place orders even if the products are at 0. The fact you can change the name of the button + add info on the item description of the cart page (in my case ' 2-4 weeks delay for this products etc) make the app very flexible. But for me the killer feature is the cart pop up message if you clients are mixing 'pre order' and 'in stock' products in their cart. This is the only app I have seen with this feature. Simple, efficient and you can customize the message too. Mine is saying it is better to place separate orders.
The app was almost plug and play. Just needed a design customization but this is due to my very unique theme. The team has been very efficient. Next step for the app ? why not adding a partial payment option for pre-order ?

Eyefood Factory Suisse
Switzerland
Over 2 years using the app
Website on Demand Studio, LLC replied May 11, 2020

Thanks so much for the kind review. We're so happy to hear that our mixed cart notice feature has been so useful for you.

I'm also happy to report that pre-order product discounts and partial payments are starting development right now, and we'll be releasing a first version of the discounts features in the next month or two.

Edited December 8, 2021

This app works well, I would highly recommend. Allowing us to pre-sell a lot of stock, which is great because of all the shipment delays we are experiencing. Support is fast and responsive as well.

azumaoutdoor
United Kingdom
Over 2 years using the app
Website on Demand Studio, LLC replied January 13, 2021

Hello friends at azumaoutdoor

Thank you for leaving this awesome recommendation! We appreciate your support! :-)

-Melissa & The Pre-order Now Support Team

November 3, 2022

Application simple à utiliser et efficace. Nous recommandons cette application.---------------------

Atelier Jalaper
Belgium
Over 2 years using the app
Website on Demand Studio, LLC replied November 3, 2022

Hello to our friends at Atelier Jalaper

Merci d'avoir partagé votre avis avec nous et la communauté. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous ne saurions trop vous remercier d'avoir pris le temps de partager vos commentaires avec nous et de nous rappeler pourquoi nous faisons ce que nous faisons. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !

Tanu & The Pre‑order Now Support Team

November 14, 2020

Excellent app. Have used this on numerous stores. What sets this apart is the extensive functionality and the responsive (and effective) customer service-24/7 support. A+

NICOBLU
United States
Over 2 years using the app
Website on Demand Studio, LLC replied November 16, 2020

Hello friends at NICOBLU

We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-)

-Melissa & The Pre-order Now Support Team

Edited November 14, 2020

I've tried several pre-order apps and this is the only free app that actually works. Very fast customer support too, absolutely recommend.

Kingdom Playroom
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied November 16, 2020

Hello friends at Kingdom Playroom

Thanks for placing your trust in us and your willingness to share your feedback! We're happy you are pleased with the results and we are glad we could assist! :-)

-Melissa & The Pre-order Now Support Team

November 22, 2018

Very useful for my type of business, excellent......................................................................

Mi Phones
South Africa
Over 2 years using the app
April 21, 2022

I used this app when before we launched for pre-orders for our t-shirts. Worked great! Easy instructions to follow for setup.

Ovrtake Fitness
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 22, 2022

Hello to our friends at Ovrtake Fitness

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 21, 2022

I had a problem with the configuration and Aman's service was fast and effective. Fully recommended application for use.

Carlotta+Gee
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied September 22, 2022

Hello to our friends at Carlotta+Gee

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

Edited December 5, 2022

Good solid app with rapid support. Amadeep was right there on a live chat the moment I had a question (worrying about integration with 2.0 platform themes). The answer was efficient and friendly and he put my fears to rest. Great to know it plays nice on the new platform. Thank you

The Wool Company
United Kingdom
Over 2 years using the app
Website on Demand Studio, LLC replied December 6, 2022

Hello to our friends at The Wool Company

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team