Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

September 22, 2022

Hi, Amandeep is great! He helped me to solve the issue. I tried to fixed and could not - he was polite and it's all set now. Love it!

Little Lona
United States
About 2 years using the app
Website on Demand Studio, LLC replied September 23, 2022

Hello to our friends at Little Lona

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

September 6, 2022

Responsive and quick support. Offered a very comfortable and supportive theme migration assistance from time to time

careaviationhk
Hong Kong SAR
About 2 years using the app
Website on Demand Studio, LLC replied September 6, 2022

Hello to our friends at careaviationhk

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 18, 2022

Works brilliantly and helps us with pre-sales. Our customers love it too as they can order all the items they need without having to pay extra postage for items out of stock. The team are super helpful if something is not working correctly - just speak to them on the chat room and they will sort it! Thank you love your app!

Vera-Bee
United Kingdom
About 2 years using the app
Website on Demand Studio, LLC replied March 22, 2022

Hello to our friends at Vera-Bee

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

October 10, 2022

I've been using the app on two clothing stores for over a year now. It does everything we need and more. I've recommended the app to Facebook Shopify users on several occasions. It's definitely worth the investment, its way better than trying to do workarounds for free on your product pages. The main piece of advice I have for new users is to remember to remove the ability to order when out of stock, I've forgotten on several occasions resulting in not having the requested products to send. The new features added recently eg partial payment are excellent. We've just started working with it but I reckon it will increase conversions. Overall I'm very happy to recommend the app, I can't fault it in any way.

Nomad the Label
Australia
About 2 years using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Nomad the Label

Thanks for sharing such a detailed review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

October 19, 2021

I've used this app for over a year and only recently uninstalled while we were not using pre-orders and to try out the new pre-order function of the Shopify Online Store 2.0 theme upgrade we recently made. We've reinstalled Pre-Order Now as there is more functionality that we need for our store and love to use that Shopify's inbuilt pre-order functionality lacked. Specifically: we wanted the pop up message above cart to display estimated ship dates, we wanted payment captured automatically at time of order (not manually within expiration dates as in Shopify settings) and we wanted to have auto-discounts applied on certain styles. Topped off with some stellar support from Vlad and Amir over this year to help with any custom tweaks or glitches we've had and we are happy with the app and how it helps generate revenue for our small business. Highly recommend, thanks guys!

Salt Gypsy
Australia
About 2 years using the app
Website on Demand Studio, LLC replied October 20, 2021

This is such a fun read! We are so happy that your experience with Preorder Now has been nothing but overflowing convenience. Each Shopify merchant matters profoundly to us, our support team, including Vlad and Amir, are considered Support Champions in this space.

We have a huge upcoming feature that is yet to be launched and you, and every Preorder Now merchant, will definitely love it!

As always, our line of communication is always open. support@websiteondemand.ca

Cheers!

-- Chud and the Preorder Now support team

May 6, 2022

Easy instalation. will use this for a long time.
Einfach Installation. wir werden diese App für eine lange Zeit nutzen

HiLo sports
Austria
About 2 years using the app
Website on Demand Studio, LLC replied May 9, 2022

Hello to our friends at HiLo sports

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

January 6, 2021

We used this app to allow pre-orders for new products coming soon. It worked perfectly. I've used this app in the past as well, and it helped us generate a lot of interest well before the products were available. The customer service is also extremely quick to respond to questions.

Phoenix Food Equipment
Canada
About 2 years using the app
Website on Demand Studio, LLC replied January 7, 2021

Hello friends at Phoenix Food Equipment

We are thankful and extremely grateful for your support! Thanks for leaving us this great review, we wish you and your store the utmost success! :-)

-Melissa & The Pre-order Now Support Team

Edited January 18, 2023

Very good, fast service. Was even spontaneously ready to help me via google meets directly online.

Great Support

That's ME Style
Germany
About 2 years using the app
Website on Demand Studio, LLC replied April 26, 2022

Hello to our friends at That's ME Style

Vielen Dank für Ihre strahlende Bewertung. Wir freuen uns sehr zu hören, dass dir Pre-Order Now gefällt, und freuen uns, dass unser Support-Team dir helfen konnte! Wir lieben es, Sie als Kunden zu haben und sind immer hier, um Ihrem Shopify-Shop zum Erfolg zu verhelfen!

Tanu & The Pre‑order Now Support Team

Edited December 15, 2022

great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.

LOVESILK NZ
New Zealand
About 2 years using the app
Website on Demand Studio, LLC replied June 19, 2021

Hello friends at LOVESILK NZ

Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope LOVESILK NZ is mega-successful in the coming months and years!

-Melissa & The Pre-order Now Support Team

June 30, 2017

Simple and Functional. Great support.

Elcroquis
Spain
About 2 years using the app