Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

September 2, 2019

Amazing support from the team and developers at Website On-Demand. I can highly recommend this app and if you have any issues they will happily assist you to have your questions answered or any issues resolved in speedy time! Great work guys!

TacToys
Australia
Almost 2 years using the app
December 9, 2019

This app has been invaluable to our site! It's easy to use and has been perfect for offering pre-order options on our sold out collection. And, it's free! I would highly recommend to anyone.

Covered In Cotton
United States
Almost 2 years using the app
Edited November 2, 2022

This app was easy to setup and allows our wholesale customers to submit pre-orders and purchases in the same transaction. They were also quick to respond to the one issue I emailed about (same day within minutes). Aman was very helpful!

TAWAPA
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied January 27, 2022

Hello to our friends from TAWAPA

Thank you for this amazing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 9, 2022

this app does what it is designed to do well! Their customer service is really top notch too! I couldn't get my button to work properly and shot a message to them and it was fixed in a minute or so.

DavidEffects
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 10, 2022

Hello to our friends at DavidEffects

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed.

Tanu & The Pre‑order Now Support Team

January 27, 2020

Robert was a great help! He gave me a quick response with an instant solution and polite all the way. Thank you

Nintendo Online Store South Africa
South Africa
Almost 2 years using the app
Edited May 13, 2020

Very easy, great customization flexibility! The support team is very responsive & incredibly generous with their time!

Argent
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 25, 2020

Thank you for choosing us :)

September 21, 2021

Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.

YCL Jewels
Australia
Almost 2 years using the app
Website on Demand Studio, LLC replied September 22, 2021

That is so sweet!
Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here.
https://calendly.com/wod-support/call-with-wod
Talk to you soon!

-- Chud and The Preorder Now Support team

August 31, 2022

I have recently installed this app to help deal with pre-selling bikes. I also setup the partial payment system. Whilst the User interface is a little raw the online help is awesome. They fixed up the styling of the popup's and buttons and have been super responsive to any questions. Withing 24hrs of setting this up sold a pre-order bike with partial payment for $18,000.00 This is how it looks https://www.topline-cycles.com/collections/road-endurance/products/2023-bmc-roadmachine-01-one

Topline Cycles
Australia
Almost 2 years using the app
Website on Demand Studio, LLC replied August 31, 2022

Hello to our friends at Topline Cycles

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

September 2, 2021

Really useful app when selling pre-order items, also great backend help from people like Nicoz if there is any issue.

JaneAusten.co.uk
United Kingdom
Almost 2 years using the app
Website on Demand Studio, LLC replied September 2, 2021

Hi friends at JaneAusten,

Thank you so much for this positive feedback!
Nicoz saw this and he was so happy :)

If you encounter any issues/concerns, don't hesitate to shoot an email or chat.

Cheers!

-- Chud and Preorder Now Support Team

June 10, 2019

I tried a few different Pre-Order apps, but this is the only one that offered an all-in-one solution that actually works!

Smart Home Gadgets
Canada
Almost 2 years using the app