Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 17, 2022

I had some trouble getting it set up in the beginning so I reached out to their support team for help. Rasheem got back to me immediately and solved my issue. The button is now up and running perfectly on my site!

SarahBethYoga Store
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 17, 2022

Hello to our friends at SarahBethYoga Store

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Rasheem, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 22, 2022

I used this app to continue to sell on preorder while I was out of stock and it worked perfectly. Support was also very quick to respond to questions.

InfinityClips
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 23, 2022

Hello to our friends at InfinityClips

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

September 12, 2022

Very Helpful and Nice!!! helped solve all my problems and was very helpful to answer all my questions. Thank you!!!

Spornia Sports
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied September 13, 2022

Hello to our friends at Spornia Sports

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 5, 2021

What sets this app apart is the customer service. I had a formatting issue that needed attention and I received help in less than 15 minutes after creating a ticket. Can't beat that sort of support!

Arcturus Gear
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 10, 2021

Hello friends at Arcturus Gear

Thank you for leaving us this awesome review! We appreciate your kind words :-) We are happy we could help!

-Melissa & The Pre-order Now Support Team

July 25, 2020

I am starting small with one item for pre-order and all is working as expected. Appreciate the ease of use!

MAKE AMERICA PLAID AGAIN
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied July 27, 2020

Hello to our friends from MAKE AMERICA PLAID AGAIN!

Thank you for leaving this awesome review! We're glad that our app is easy to use :-) Don't hesitate to email us if you have any questions! We wish your store major success online!

Melissa & The Pre-Order Now Support Team

May 26, 2022

Great app with EXCELLENT, direct to agent customer service who will customize the app to suit your needs. 10/10

Creamalicious
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 30, 2022

Hello to our friends at Creamalicious

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

November 24, 2022

Works great! I use it all the time. I had one glitch and the help desk was super helpful (Aman!) Would recommend.

Treehouse Toy Co.
Canada
Almost 2 years using the app
Website on Demand Studio, LLC replied November 25, 2022

Hello to our friends at Treehouse Toy Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

April 12, 2022

We had a couple of items that lost their pre-order status for some unknown reason, but the support team was very helpful and efficient in their execution to fix our problems. Other than the occasional bump-in-the-road (which have been quickly resolved) we've had a very good experience using this app with our Shopify website.

HEIRESS BEVERLY HILLS
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied April 13, 2022

Hello to our friends at HEIRESS BEVERLY HILLS

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

June 16, 2023

Amandeep was a huge help in resolving all my concerns with my account & would always respond immediately!

XtremeMats
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied June 19, 2023

Hello to our friends at XtremeMats

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 25, 2019

This app is easy to use and straightforward. The team has been extremely helpful too! I had to get the pre-order label to look the same as the 'sale' label and they were quick to act on it!

Would definitely recommend them to other merchants :)

SIMZ Werkz
Singapore
Almost 2 years using the app