Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

September 21, 2021

Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.

YCL Jewels
Australia
Almost 2 years using the app
Website on Demand Studio, LLC replied September 22, 2021

That is so sweet!
Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here.
https://calendly.com/wod-support/call-with-wod
Talk to you soon!

-- Chud and The Preorder Now Support team

September 2, 2021

Really useful app when selling pre-order items, also great backend help from people like Nicoz if there is any issue.

JaneAusten.co.uk
United Kingdom
Almost 2 years using the app
Website on Demand Studio, LLC replied September 2, 2021

Hi friends at JaneAusten,

Thank you so much for this positive feedback!
Nicoz saw this and he was so happy :)

If you encounter any issues/concerns, don't hesitate to shoot an email or chat.

Cheers!

-- Chud and Preorder Now Support Team

June 10, 2019

I tried a few different Pre-Order apps, but this is the only one that offered an all-in-one solution that actually works!

Smart Home Gadgets
Canada
Almost 2 years using the app
August 7, 2020

Works as expected and super easy to use. Clicks right on when inventory gets to 0 and I can set new products to pre-order. Easy Peasy

Scoreholio
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied August 7, 2020

Hello to our friends from Scoreholio!

Thank you for leaving this great review! We appreciate you using our app! Don't hesitate to reach out to us if you require further assistance! :-)

Melissa & The Pre-order Now Support Team

Edited May 21, 2019

We have a handmade product this is constantly out of stock and this app has literally changed our business. We love it!

Sewgrown
United States
Almost 2 years using the app
November 17, 2020

Been using this app for about 6 months and it has been great. Pretty much set it and forget. Also had a question recently and support was quick and efficient in helping me.
Keep up the great work!

Comics n Pop
Australia
Almost 2 years using the app
Website on Demand Studio, LLC replied November 19, 2020

Hello friends at Comics n Pop

Extremely nice of you to leave this fantastic recommendation! We're glad you are having a great experience! :-) We wish you great success on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

July 31, 2020

I was looking for a way to pre-order my products and this application perfectly met my needs.
13/5000
Congratulations!

ClerkzDecor
Brazil
Almost 2 years using the app
Website on Demand Studio, LLC replied July 31, 2020

Hello friends at Clerkz Decor

Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have.

Melissa & The Pre-Order Now Support Team

June 10, 2022

It works! It helps a lot, and the customer service is excellent! Replies messages are soon and kind.

KeshaSelect
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied June 13, 2022

Hello to our friends at KeshaSelect

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

November 17, 2022

Amandeep was super helpful with helping me troubleshoot the app! If you go with custom options, just keep in mind that you can't bulk edit products in your store using general settings.

Love Is Project
United States
Over 1 year using the app
Website on Demand Studio, LLC replied November 17, 2022

Hello to our friends at Love Is Project

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 23, 2022

Jorge and Vlad were amazing throughout my customer service journey. Useful product. Recommend! 5 stars

Clap Cleats
United States
Over 1 year using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Clap Cleats

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Jorge and Vlad have been able to assist you. We’ll make sure we pass your kind words along to Jorge and Vlad, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team