Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

November 24, 2022

Works great! I use it all the time. I had one glitch and the help desk was super helpful (Aman!) Would recommend.

Treehouse Toy Co.
Canada
Almost 2 years using the app
Website on Demand Studio, LLC replied November 25, 2022

Hello to our friends at Treehouse Toy Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

April 12, 2022

We had a couple of items that lost their pre-order status for some unknown reason, but the support team was very helpful and efficient in their execution to fix our problems. Other than the occasional bump-in-the-road (which have been quickly resolved) we've had a very good experience using this app with our Shopify website.

HEIRESS BEVERLY HILLS
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied April 13, 2022

Hello to our friends at HEIRESS BEVERLY HILLS

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

February 25, 2019

This app is easy to use and straightforward. The team has been extremely helpful too! I had to get the pre-order label to look the same as the 'sale' label and they were quick to act on it!

Would definitely recommend them to other merchants :)

SIMZ Werkz
Singapore
Almost 2 years using the app
September 2, 2019

Amazing support from the team and developers at Website On-Demand. I can highly recommend this app and if you have any issues they will happily assist you to have your questions answered or any issues resolved in speedy time! Great work guys!

TacToys
Australia
Almost 2 years using the app
December 9, 2019

This app has been invaluable to our site! It's easy to use and has been perfect for offering pre-order options on our sold out collection. And, it's free! I would highly recommend to anyone.

Covered In Cotton
United States
Almost 2 years using the app
Edited November 2, 2022

This app was easy to setup and allows our wholesale customers to submit pre-orders and purchases in the same transaction. They were also quick to respond to the one issue I emailed about (same day within minutes). Aman was very helpful!

TAWAPA
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied January 27, 2022

Hello to our friends from TAWAPA

Thank you for this amazing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 9, 2022

this app does what it is designed to do well! Their customer service is really top notch too! I couldn't get my button to work properly and shot a message to them and it was fixed in a minute or so.

DavidEffects
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 10, 2022

Hello to our friends at DavidEffects

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed.

Tanu & The Pre‑order Now Support Team

January 27, 2020

Robert was a great help! He gave me a quick response with an instant solution and polite all the way. Thank you

Nintendo Online Store South Africa
South Africa
Almost 2 years using the app
Edited May 13, 2020

Very easy, great customization flexibility! The support team is very responsive & incredibly generous with their time!

Argent
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 25, 2020

Thank you for choosing us :)

September 21, 2021

Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.

YCL Jewels
Australia
Almost 2 years using the app
Website on Demand Studio, LLC replied September 22, 2021

That is so sweet!
Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here.
https://calendly.com/wod-support/call-with-wod
Talk to you soon!

-- Chud and The Preorder Now Support team