Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

September 21, 2021

Love it - the only one I found that allows pre-order on specific products based on if shopify is checked 'continue to sell' - works great for us.

Lazy B Western Wear & Tack
United States
Over 1 year using the app
Website on Demand Studio, LLC replied September 22, 2021

Thank you for your review :)
At Preorder Now, we strive to offer a stellar experience to those who want to take part in the Pre-order strategy. As such we’ve created numerous support and informative channels like our support Help Center, our very own website with blogs/articles, and our dedicated chat support with Preorder Now experts.

That said if you ever feel the need or question our app, we are just a ping a way.

Cheers
-- Chud and The Preorder Now Support team

August 22, 2022

I spoke to Amandeep who was very kind and patient and walked me through the setup and some troubleshooting. Looking forward to launching my site and getting the pre-orders in. Thank you Aman

Confident Cubs
Canada
Over 1 year using the app
Website on Demand Studio, LLC replied August 23, 2022

Hello to our friends at Confident Cubs

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

April 10, 2022

Great app, even better support from Josh. Out of normal business hours too which is great when you need something fixing! Highly recommend!

ChesQuin Interiors
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied April 11, 2022

Hello to our friends at ChesQuin Interiors

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

May 3, 2022

Just downloaded the app and started working on it. Seems to be very intuitive and easy to work with. Already like it. Hope its useful in the longrun.

mata-origin.com
Austria
Over 1 year using the app
Website on Demand Studio, LLC replied May 4, 2022

Hello to our friends at mata-origin.com

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre-Order now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

February 24, 2023

Does exactly what it says, The customer support team are nothing but brilliant and responsive. Helped us customise as and when we needed.

Hazelwood Interiors
Ireland
Over 1 year using the app
Website on Demand Studio, LLC replied February 24, 2023

Hello to our friends at Hazelwood Interiors

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited March 10, 2021

We use the app on two fashion websites and find it ideal for our needs. The ability to take preorders is huge for our business. After extensively researching the various apps in the preorder category, Pre-order now was the best fit for our needs. The team at Pre-order now have thought of every functionality you could need to professional offer products on Pre-order. Every time we have a need to contact support, they promptly and diligently dealt with our issue.

Wishsister
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied March 16, 2021

Hello friends at Wishsister

Thank you for leaving us this awesome review! We are glad we could help you, don't hesitate to reach out to us if you have any other concerns we would be happy to assist :-)

-Melissa & The Pre-order Now Support Team

August 30, 2022

Amandeep has been extremely helpful in helping me get this app set up. It's easy to use and works well!

KatieJNYC
United States
Over 1 year using the app
Website on Demand Studio, LLC replied August 31, 2022

Hello to our friends at KatieJNYC

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

December 16, 2020

App is great I've used it for years across a number of sites. Support is second to none, to the point the team helped me resolve issues with conflicting apps and went far above and beyond what was expected!!! A++++

Sun Kissed Tan Limited
New Zealand
Over 1 year using the app
Website on Demand Studio, LLC replied December 18, 2020

Hello friends at Sun Kissed Tan Limited

Thank you for leaving us this A+ review! We really appreciate this awesome review, thank you for your support it is highly appreciated! We wish you and your store much success! :-)

-Melissa & The Pre-order Now Support Team

September 3, 2020

This app has allowed us to receive hundreds of additional orders through pre-ordering and helped us greatly.

Catnets
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied September 4, 2020

Hello friends at Catnets

Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-)

Melissa & The Pre-order Now Support Team

Edited November 18, 2020

These guys have the best customer support. They went above and beyond to help us get the button to work with our custom theme. Would highly recommend them. If you are looking to allow your customers to pre-order items, this is the solution.

Versaitone
United States
Over 1 year using the app
Website on Demand Studio, LLC replied November 19, 2020

Hello friends at Versaitone

We're happy you had a fantastic experience with us! Thanks for leaving us this brilliant review! :-) We're thankful for amazing customers like you. :-)

-Melissa & The Pre-order Now Support Team