Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

November 15, 2022

Great communication and fast customer support. It’s an easy plugin to set up and I like that there’s a free option for just one preorder product. Definitely recommend!

Ujjo
United States
About 1 year using the app
Website on Demand Studio, LLC replied November 16, 2022

Hello to our friends at Ujjo

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 6, 2019

Great app and great support! We are pleased with Pre-order Now, it works as expected and Robert has been quick to respond and very helpful.

Caddis
United States
About 1 year using the app
April 1, 2021

This is the best app for our store! Pre-order system works perfect with all theme styles for website. They are fast at replying and helpful with any question you have! MUST BUY!

Hello Bingo
United States
About 1 year using the app
Website on Demand Studio, LLC replied April 2, 2021

Hello friends at Hello Bingo

We appreciate the kudos! We wish you and your store great success! :-)

-Melissa & The Pre-order Now Support Team

March 9, 2022

The app works excellent and does exactly everything I need it to do. Wouldnt know what to do without it!

The Opulent Mens Club
United States
About 1 year using the app
Website on Demand Studio, LLC replied March 10, 2022

Hello to our friends at The Opulent Mens Club

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

June 7, 2019

Awesome solution for preorder. Has almost all required features. Lot of customisation. Must needed for Preorder products. Great for new launches.

Wearaffair Clothing
India
About 1 year using the app
Edited January 10, 2021

I used this app to add pre orders to products and it has worked great. Been awesome to allow me to track my pre orders and offer it on products that are hot at the time.

Nutrition Xpress
Australia
About 1 year using the app
Website on Demand Studio, LLC replied January 12, 2021

Hello friends at Nutrition Xpress

We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-)

-Melissa & The Pre-order Now Support Team

December 27, 2017

Great app and full of features. I've tried two apps and this one is by far the best in capabilities and price. Great support too.

Aklasu
Canada
About 1 year using the app
Edited October 26, 2022

I needed the preorder message centered under the pre-order box and it took them no time. They even made sure it worked on Mobile vs. Desktop correctly.

Rational Creatures
United States
About 1 year using the app
Website on Demand Studio, LLC replied October 27, 2022

Hello to our friends at Rational Creatures

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 29, 2022

Amazing app! Helps us with stock control as we only make what we need. The support has been fantastic and Jorge fixed the code and upgraded it straight away. Love this product. Thank you so much for an amazing app! Marie
www.loveamberx.co.uk

Love Amber X Ltd
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied May 2, 2022

Hello to our friends at Love Amber X Ltd

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Edited February 14, 2021

I wish I had found this app sooner than I did. It solves so many problems for us. I chose this app over others similar to it for the additional features it offers, and based on the numerous excellent reviews about customer support. I contacted support for an issue about the theme and the automatic switch from 'Add to Cart' to 'Pre-order now', which wasn't initially displaying correctly. The issue was solved within hours, on the very same afternoon that the query was submitted. I would definitely recommend this app to any business looking for an alternative to the 'Out of Stock' label. UPDATE: the support that has been offered on an ongoing basis (when the odd issue has cropped up here and there) has been excellent. I really cannot fault this app and the support service that goes with it! Thank you.

Connemara Blue
Ireland
About 1 year using the app
Website on Demand Studio, LLC replied January 21, 2021

Hello friends at Connemara Blue

Thank you for leaving us this awesome review! We will let our support team know that their assistance was greatly appreciated ;-) We wish you and your store all the best for 2021 :-)

-Melissa & The Pre-order Now Support Team