Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

March 30, 2020

Its pretty easy to use this app... I quite like it. But some functions are restricted unless you subscribe to it.
Hope to understand the app better before I start subscribing.
N the support team, especially Robert Lim, has been very helpful and prompt in his actions. Thanks!

Turbo Swim Asia
Singapore
About 1 year using the app
July 8, 2022

Nicoz & Josh have provided excellent and prompt customer service. The App also is good and we have been using it successfully for the past 6 months.

Anayah Jewellery
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at Anayah Jewellery

Thanks for sharing your review with us and the community. We're thrilled to learn that Nicoz and Josh were able to provide you with excellent service. We will let them know that their assistance is greatly appreciated. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 18, 2022

great app, would recommend it to other Shopify users. the app is easy to set up. the app gives you instructions step by step.

LabGuruLift
United States
About 1 year using the app
Website on Demand Studio, LLC replied August 19, 2022

Hello to our friends at LabGuruLift

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

December 13, 2022

I will definitely recommend this app to everyone who plans to have a pre-order sale in your Shopify store. It's great to manage and the customer support is amazing. Although, you may not get outstanding support from every agent you talked to but, there are a few who does understand the assignment and sacrificed you've made to open a store, what it entails and your sleepless night. I can say had my share with a rude agent before and to have Rasheed coming and picking up what the other agent didn't finished and saving me from drowning. Not only he's knowledgeable, but he's also very patient. I'm grateful to you Rasheed and wishing you great success. Stay humble and continue to do what you do best. One day you'll be rewarded.

Truly Uncharted
United States
About 1 year using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at Truly Uncharted

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 22, 2020

Great app! Easy to learn, does exactly what I need and has very quick and helpful customer service, would definitely recommend!

From The Footplate
United Kingdom
About 1 year using the app
February 15, 2022

We've been using the app to manage backorders, and have found this to be a valuable tool in communicating stock availability to customers at the time of the order.

HealthMasters
Australia
About 1 year using the app
Website on Demand Studio, LLC replied February 16, 2022

Hello to our friends from HealthMasters

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Preorder Now support team

November 8, 2020

Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web.

ABACHI store
Spain
About 1 year using the app
Website on Demand Studio, LLC replied November 10, 2020

Hola amigos de la tienda ABACHI!

Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web. ¡Te deseamos todo el éxito con tu tienda! :)

-Melissa y el equipo de Pre-Order Now

May 26, 2020

Great app. Simple and works as expected!

Venba Fragrance
United States
About 1 year using the app
Website on Demand Studio, LLC replied May 26, 2020

Thanks! Feedback is highly appreciated :)

July 4, 2022

The app works. My theme was causing a problem with mixed stores. But Amandeep helped me figure out the cause of the issue and brainstormed a work around to fix my store quickly while I work on the backend later to fix the underlying issues. Top notch service!

Labops Gear
United States
About 1 year using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at Labops Gear

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

June 25, 2019

really helpful customer service team and does everything we need. thanks!
really helpful customer service team and does everything we need. thanks!

Dassie Artisan Trade
United Kingdom
About 1 year using the app