Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

November 21, 2017

Good. Have already gotten some pre-orders rolling in. Good for products that are in high demand that you can't always have stocked.

Anhem
United States
12 months using the app
August 27, 2020

support has been great thanks Robert for your help getting the app to appear how we want. the layout is great

HB Horsewear
Australia
12 months using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from HB Horsewear!

Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-)

-Melissa & the Preorder Now Support Team

November 28, 2021

This is a perfect app to sell products on pre-order. The team also responds within minutes every time I have a questions. Highly recommend.

RIA Eyewear
United States
12 months using the app
Website on Demand Studio, LLC replied November 29, 2021

Hi RIA Eyewear,

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

Edited August 25, 2022

予約商品が多いので重宝しています。
設定も複雑ではないので分かりやすいです。
不具合がでてもサポートにチャットで連絡すればすぐに対応してくれます。
今回はNicozさんに対応してもらいました。丁寧で、その日のうちに解決するのがとてもスピーディですごくいいです。

GLIT Japanese Hobby Shop
Japan
12 months using the app
Website on Demand Studio, LLC replied May 9, 2022

GLIT Japanese HobbyShopの友達の皆さん、こんにちは。

私たちとコミュニティとあなたのレビューを共有してくれてありがとう。プレオーダーをお楽しみいただけることをうれしく思います。私たちはすべての商人を助けるためにさらに上を行きます、そして私はあなたのためにマークを打ったことをうれしく思います。あなたとあなたの店が大成功を収めることを願っています!

乾杯、
PushpeshとPre-orderNowサポートチーム

November 20, 2022

The tech support for our setup has been quite amazing. They've been responsive 24/7 and been successful in getting all our functions to work. Impressed by the responsiveness and attitude. Great job!

Apres Apparel Store
Canada
11 months using the app
Website on Demand Studio, LLC replied November 20, 2022

Hello to our friends at Apres Apparel Store

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 6, 2023

We installed this app in 2022 to allow preorders for a new product launch. We used the app again this year for 2023 products. Pre-Order Now is easy to use AND has EXCELLENT customer care. Amandeep was very knowledgeable, provided quick responses, and understood our needs. Thank you!

Crazy Aaron's
United States
11 months using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at Crazy Aaron's

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

June 20, 2018

Really pleased with this app and seeing good sales results from being able to offer pre-ordering already! Customer support is top notch also! Thanks.

Nicandlesupplies
United Kingdom
11 months using the app
August 8, 2020

App is extremely buggy and has caused a number of errors on my site. When I asked the dev for help it sounded like they knew what my issue was but they told me to get help from another app developer that I had trialed another pre-order software from. Kind of a lousy attitude to have since I'm giving the Pre-Order Now developers money, but whatever. Customer service isn't for everyone. As soon as I find a replacement I'm uninstalling this app.

The Vault Queen
United States
11 months using the app
Website on Demand Studio, LLC replied August 10, 2020

Hello!
This is Sean, the Customer Success Manager with Pre Order Now. Thanks for leaving this review... looks like instead of asking you to contact the other app's support to remove their residual code, we should have offered to comb through and remove it ourselves.

I am very sorry about that. How can we make that up to you? We pride ourselves in giving super-awesome support every time, but I see how this could have been done better, and I'm coaching our team on that now.

Please reply and let me know? I'd like to make 100% sure you are taken care of from here...

Sean & The Pre Order Now Support Team

March 17, 2022

Has worked great for my Pre-Order needs and the customer service has also been wonderful. I've been able to reach them usually within minutes for assistance.

SKiVYS Femme
United States
11 months using the app
Website on Demand Studio, LLC replied March 17, 2022

Hello to our friends at SKiVYS Femme

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 1, 2020

Being using this App on another store for just over a year and it's great. Allows us to release products to market sooner and keep customers informed.

yoshimuracycling
United States
11 months using the app