Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

June 20, 2018

Really pleased with this app and seeing good sales results from being able to offer pre-ordering already! Customer support is top notch also! Thanks.

Nicandlesupplies
United Kingdom
11 months using the app
March 17, 2022

Has worked great for my Pre-Order needs and the customer service has also been wonderful. I've been able to reach them usually within minutes for assistance.

SKiVYS Femme
United States
11 months using the app
Website on Demand Studio, LLC replied March 17, 2022

Hello to our friends at SKiVYS Femme

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 30, 2023

Very good support, Josh has been awesome and the app is really good. We got a lot of pre orders sales thanks to this that we wouldn't have otherwise

ZEDE Paris
France
11 months using the app
Website on Demand Studio, LLC replied April 3, 2023

Hello to our friends at ZEDE Paris

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 13, 2023

Excellent customer service! Amandeep helped me set up the pre-order button on my website. It looks great and just the way I want it :)

Just Chic Vibes
United States
11 months using the app
Website on Demand Studio, LLC replied January 15, 2023

Hello to our friends at Just Chic Vibes

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 1, 2020

Being using this App on another store for just over a year and it's great. Allows us to release products to market sooner and keep customers informed.

yoshimuracycling
United States
11 months using the app
Edited December 12, 2022

just what i like a great app, easy to set up and great support staff, Nicos solved my only small issue straight away!

ClearGainz
United Kingdom
11 months using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at ClearGainz

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited November 20, 2018

4 days into our trial and we're really loving this app. Our customers can pre-order seamlessly and it merges nicely with our shopify inventory and
incoming transfers.

Preggy Plus
Trinidad & Tobago
11 months using the app
February 16, 2023

Very fast, great work thank you for fixing my pre order button. fixed it in less then 5 minnutes!!!!

BAYROOWASHERE
United States
11 months using the app
Website on Demand Studio, LLC replied February 17, 2023

Hello to our friends at BAYROOWASHERE

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited January 22, 2021

Update: We did a template update and didn't realize it impacted our Pre-Order app... I chatted Pre-Order Now and rec'd help immediately. Vlad jumped into our theme and had us back to business w/in minutes. Amazing support! This app has saved us! All was manageable until the Corony hit and back orders went from a few days to several months. The best app I've found to set proper customer expectations and keep customers updated. This app is super easy to use and very intuitive. Highly recommend!

Tuff Stuff 4x4 & Tuff Stuff Overland
United States
11 months using the app
Website on Demand Studio, LLC replied January 7, 2021

Hello friends at Tuff Stuff 4x4 & Tuff Stuff Overland

We appreciate the kind words, we are absolutely grateful for the kind words, we appreciate the kudos and we are happy we could assist you! We wish you all the best on your e-commerce journey :-)

-Melissa & The Pre-order Now Support Team

August 25, 2022

I had some issues with my Pre-Order button not popping up on my products. I decided to use the live customer chat and got greeted by Aman. He was nothing short of amazing and walked me thru some trouble shooting and I was able to get the Pre-Order button working again. Super helpful customer support.

Rocketbox Diecast Warehouse
United States
11 months using the app
Website on Demand Studio, LLC replied August 26, 2022

Hello to our friends at Rocketbox Diecast Warehouse

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team