Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 14, 2022

The perfect app to solve all our problems with the wacky supply chain issues we're experiencing. It's very customizable and intuitive to set-up. Support is always available and helpful! I highly recommend this app!

Magic Manes Hair Extensions
United States
12 months using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Magic Manes Hair Extensions

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

January 28, 2021

Definitely one of the better pre-order apps we've come across. Support was great helping us to set this up and getting the items to appear correctly on our website. Unlike other Pre-Order buttons, we've tried this doesn't appear to have any browser history issues, i.e. you can change details and settings for an item already setup, next time you refresh the page the new adjustments appear, other programs haven't and you end up having to clear your browser history to see them which is pointless if a customer has already visited the page and then returns. Its a bit slow loading on product pages but otherwise its be solid and produced good results for us, so 5 stars!

Pushbikes
New Zealand
12 months using the app
Website on Demand Studio, LLC replied January 29, 2021

Hello friends at Pushbikes

Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!

-Melissa & The Pre-order Now Support Team

March 3, 2019

Works great to allow us to sell items that are not in stock but we can order. I love the customization options.

Renee Taylor Gallery
United States
12 months using the app
September 28, 2017

Working very well. Easy to set up, no problems!

Cool East Market
Canada
12 months using the app
May 4, 2020

So easy to use and will make our Job very user friendly !!! We have many items that on pre-order and needed an app.

Safari Totz
Australia
12 months using the app
March 1, 2022

Very responsive and helpful customer support! Had my question answered in a matter of minutes and they were very friendly.

Moss Danforth
Canada
12 months using the app
Website on Demand Studio, LLC replied March 2, 2022

Hello to our friends at Moss Danforth

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

December 7, 2022

Very responsive customer support. Was able to solve my problem in a matter of minutes. (Even at 12:30 am EST!)

Pandasaurus Games Wholesale
United States
12 months using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at Pandasaurus Games Wholesale

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 21, 2017

Good. Have already gotten some pre-orders rolling in. Good for products that are in high demand that you can't always have stocked.

Anhem
United States
12 months using the app
August 27, 2020

support has been great thanks Robert for your help getting the app to appear how we want. the layout is great

HB Horsewear
Australia
12 months using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from HB Horsewear!

Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-)

-Melissa & the Preorder Now Support Team

October 31, 2023

Has everything we were looking for in features and ease of use, we're very satisfied with this app. As far as support goes, they have been outstanding with quick replies and fast fixes.

Factory Authorized Outlet
United States
11 months using the app
Website on Demand Studio, LLC replied January 5, 2024

Thanks for this review. We pride ourselves on our features and great service!