Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

April 28, 2022

Just got the app and so far very happy with it and the quick customer service I have already received. Looking forward to seeing how it impacts sales!

Favorite People
United States
11 months using the app
Website on Demand Studio, LLC replied April 29, 2022

Hello to our friends at Favorite People

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

June 8, 2018

This is exactly what we needed to announce and begin taking preorders for our upcoming products. Easy install, easy to understand and set-up and super responsive customer service.

Lenzo Housing
Canada
11 months using the app
July 15, 2020

Absolutely brilliant!
Not only does this app flexibly manage preorders, it lets you tag the images with a preorder banner AND put a warning on the cart when a customer mixes preorders and in stock items. Highly recommended!

Irish Railway Models
Ireland
11 months using the app
Website on Demand Studio, LLC replied July 15, 2020

Hello to our friends from Irish Railway Models!

Thank you for such a great review!!, we really appreciate it!, we're glad you love and recommend the app, we hope your store is super-successful online! :-)

-Melissa & The Pre-Order Now Support Team

January 14, 2023

Pre order now app is great. Easy to install, simple, works great. Even if you have a problem, support is there to solve your problem. Especially, Amandeep is polite and efficient to help you with any problem!

Fanspaw
Greece
11 months using the app
Website on Demand Studio, LLC replied January 15, 2023

Hello to our friends at Fanspaw

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 31, 2022

They had timely and responsive customer support from a human when we had a billing question. We will use this again the next time we have "pre-order" needs.

Camino Books, Inc.
United States
11 months using the app
Website on Demand Studio, LLC replied March 31, 2022

Hello to our friends at Camino Books, Inc.

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited April 7, 2022

I just installed this app today and seems very easy/user friendly, however, I did experience few difficulties for specific adjustment and the support team was of a great help. Very patient, thorough and highly professional, they really go above and beyond to provide great customer experience. Very pleased with the app and the service!

Nina Aprés Swim
Australia
11 months using the app
Website on Demand Studio, LLC replied April 7, 2022

Hello to our friends at Nina Aprés Swim

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 13, 2022

its cool and easy to follow. hopefully I'll get some pre sales from it. I'm excited! this is my first time trying

Essential Smoker
United States
11 months using the app
Website on Demand Studio, LLC replied July 14, 2022

Hello to our friends at Essential Smoker

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

June 30, 2020

This is the first time i've ever been able to do a pre-sale on our items. It was extremely easy to use and I can certainly see us using it again for our next pre-sale campaigns. Pretty easy to setup.

Nutcracker Ballet Gifts
United States
11 months using the app
Website on Demand Studio, LLC replied June 30, 2020

Thank you so much! Such feedback inspires us to become even better!

Edited March 14, 2023

Awesome customer service! Helped when I was struggling and made some tweeks on some text I needed changed. The orders are flying in!!! Aman helped fix a bug that was causing the Pre-order button to show up when it wasn't. It's working now! Excellent service.

Ai13 Billet Products
United States
10 months using the app
Website on Demand Studio, LLC replied March 2, 2023

Hello to our friends at Ai13 Billet Products

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

November 16, 2018

I use this app for my vinylrecord pre-releases. The app is very helpfull to arrange the big amount of upcoming releases.

Records on Vinyl
Netherlands
11 months using the app