Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

April 9, 2024

works as promised

FRAGFRE®
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi FRAGFRE® team!

I'm glad that everything worked as promised. We appreciate your review and hope that you continue to support our app.

If you need help with anything, please don't hesitate to reach out to our support team!

March 19, 2024

Excellent app.

ALL FLEE
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 20, 2024

Hi ALL FLEE team!

Thank you for your excellent feedback! Your review is highly appreciated, this helps us a lot.

If you have any questions or need further assistance, please let us know. Our support team would be happy to help!

February 15, 2024

I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10

ASPYR Athletic Wear
United States
About 3 hours using the app
Website on Demand Studio, LLC replied February 19, 2024

Hey there ASPYR Athletic Wear!

Thank you for the amazing review! We're thrilled to hear that Alina was able to assist you promptly and effectively. Providing top-notch customer service is a priority for us, and we're glad to have met your expectations.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Cheers!

January 8, 2024

i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems

Salted Co. Fancy Cocktail Nuts
Canada
22 days using the app
Website on Demand Studio, LLC replied January 10, 2024

Hey, Salted Co. Fancy Cocktail Nuts and Team!

Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.

If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!

January 14, 2024

very happy so far, and great support from Roel :)

Uncharted Luxury
United Kingdom
4 months using the app
Website on Demand Studio, LLC replied January 15, 2024

Hey Uncharted Luxury and Team!

Knowing that you're happy makes us happy as well! I'm glad Roel was able to help you out! I'll make sure your feedback reaches him. :)

Let us know if you need any help!

April 4, 2024

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Mother Earth Products
United States
About 3 hours using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi Mother Earth Products!

We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.

If you need further assistance, you know where to reach us!

January 24, 2024

Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.

Just Blue or Pink
United Kingdom
3 days using the app
Website on Demand Studio, LLC replied January 25, 2024

Thank you for your wonderful review. We are honored to have you as a customer!

February 27, 2024

Very helpful!! Would recommend

Dog Dialogue & Kitty Chats
United States
15 days using the app
Website on Demand Studio, LLC replied February 29, 2024

Hi there Dog Dialogue & Kitty Chats!

Thank you so much for your recommendation! We love your review and we are very thankful for your kind feedback.

If you need help with anything, please feel free to reach out to us.

February 7, 2024

I just downloaded this app today and Alina has been amazing! She helped me fully get setup and now I am ready to start taking preorders. So happy with the customer service already! Thank you!

Transcendent Active
United States
About 3 hours using the app
Website on Demand Studio, LLC replied February 9, 2024

Hi Transcendent Active and team!

Thank you for your wonderful feedback! We're thrilled to hear that Alina provided you with excellent support and that you're all set up and ready to start taking preorders.

If you need help with anything else, you know where to reach us!

December 27, 2023

Seems easy to use, looking forward to the 14 day trial run.

Thanks,
-Ollie

Ollie Innovations LLC
United States
19 days using the app
Website on Demand Studio, LLC replied January 3, 2024

Thank you for choosing Pre-Order Now Ollie Innovations LLC!

We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs.

If you need help with anything, please let us know! Our team will get back to you as quickly as we can.