Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 31, 2022

They had timely and responsive customer support from a human when we had a billing question. We will use this again the next time we have "pre-order" needs.

Camino Books, Inc.
United States
11 months using the app
Website on Demand Studio, LLC replied March 31, 2022

Hello to our friends at Camino Books, Inc.

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited April 7, 2022

I just installed this app today and seems very easy/user friendly, however, I did experience few difficulties for specific adjustment and the support team was of a great help. Very patient, thorough and highly professional, they really go above and beyond to provide great customer experience. Very pleased with the app and the service!

Nina Aprés Swim
Australia
11 months using the app
Website on Demand Studio, LLC replied April 7, 2022

Hello to our friends at Nina Aprés Swim

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 13, 2022

its cool and easy to follow. hopefully I'll get some pre sales from it. I'm excited! this is my first time trying

Essential Smoker
United States
11 months using the app
Website on Demand Studio, LLC replied July 14, 2022

Hello to our friends at Essential Smoker

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

June 30, 2020

This is the first time i've ever been able to do a pre-sale on our items. It was extremely easy to use and I can certainly see us using it again for our next pre-sale campaigns. Pretty easy to setup.

Nutcracker Ballet Gifts
United States
11 months using the app
Website on Demand Studio, LLC replied June 30, 2020

Thank you so much! Such feedback inspires us to become even better!

November 16, 2018

I use this app for my vinylrecord pre-releases. The app is very helpfull to arrange the big amount of upcoming releases.

Records on Vinyl
Netherlands
11 months using the app
Edited September 11, 2023

Always very happy and fast to help with any customization on our website. The app works very well.. Aman is very fast and happy to help with any problems. :-)

ByStenholt.dk
Denmark
11 months using the app
Website on Demand Studio, LLC replied April 28, 2023

Hello to our friends at ByStenholt.dk

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited March 14, 2023

Awesome customer service! Helped when I was struggling and made some tweeks on some text I needed changed. The orders are flying in!!! Aman helped fix a bug that was causing the Pre-order button to show up when it wasn't. It's working now! Excellent service.

Ai13 Billet Products
United States
10 months using the app
Website on Demand Studio, LLC replied March 2, 2023

Hello to our friends at Ai13 Billet Products

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 27, 2023

Josh was very helpful and efficient in resolving my issues for our pre-order sale! the app is easy to install and set up. Highly recommended!

Arcwell
Canada
10 months using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Arcwell

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 9, 2021

We Like It. The best app for our needs. Provides the Pre-Order functionality we were seeking. Highly recommend.

Caloosa Trains And Hobbies
United States
10 months using the app
Website on Demand Studio, LLC replied August 9, 2021

Hello friends at Caloosa Trains And Hobbies!

You deserve kudos, as well, for having that wholesome and adorable banner :) It's always refreshing to see kids having the time of their lives -- with your product of course.

Should you encounter any questions, we're just a ping apart.

- Chud & The Pre-order Now Support Team

July 15, 2022

Great app. Does everything we need. Great customer service Nicoz solved some bespoke issues swiftly. Would definitely reccomend.

Smashed Grapes
United Kingdom
10 months using the app
Website on Demand Studio, LLC replied July 18, 2022

Hello to our friends at Smashed Grapes

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team