Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

September 27, 2022

I used this app to 1. allow customers to pre-order products that require time to prepare
2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Pawspiracy
Singapore
5 months using the app
Website on Demand Studio, LLC replied September 28, 2022

Hello to our friends at Pawspiracy

Thanks for sharing your review with us and the community. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited January 28, 2023

The pre-order now app is great! It simplifies the pre-order process in a myriad of ways. Glad I learned about it before launch.

Poindexter Apparel
United States
4 months using the app
Website on Demand Studio, LLC replied January 31, 2023

Hello to our friends at Poindexter Apparel

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 28, 2022

Really happy with the customer support. They did try to double the rate per month just because I changed shopify plans. But good support

Freak Athlete Essentials
United States
4 months using the app
Website on Demand Studio, LLC replied April 29, 2022

Hello to our friends at Freak Athlete Essentials

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

July 16, 2020

not exactly what I need - but probably the best of what's available right now. I have tried a few of the apps - and none are great... but this one is at least a solid good.

PodcastMerch.com
United States
4 months using the app
Website on Demand Studio, LLC replied July 16, 2020

Hello to our friends from PodcastMerch.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope PodcastMerch.com is super successful online!

Melissa & The Pre-order Now Support Team

December 3, 2020

The free-trail worked fine. I'm trying out the paid trail now. I will update you on the results. So far good!

Àse BodyCare (ah-shay)
United States
4 months using the app
Website on Demand Studio, LLC replied December 4, 2020

Hello friends at Àse BodyCare (ah-shay)

It's extremely nice of you to leave us this awesome review! We appreciate the feedback :-)

-Melissa & The Pre-order Now Support Team

Edited May 23, 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Australia
4 months using the app
June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
United States
4 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

September 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

CockBlock Toys™
Canada
3 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at CockBlock Toys™

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 2, 2020

There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future:
We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process.
Besides, showing a discounted price on the items on the collection page is a great feature too!

Iki Design Furniture
Malaysia
3 months using the app
Website on Demand Studio, LLC replied November 6, 2020

Hello friends at Iki Design Furniture

Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-)

-Melissa & The Pre-order Now Support Team

Edited October 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Vida Mia Cloth LLC
United States
3 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Vida Mia Cloth LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team