Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

Edited October 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Vida Mia Cloth LLC
United States
3 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Vida Mia Cloth LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 7, 2021

A little bit tricky to set up alone but the videos we're very helpful! Overall a brilliant app and we would recommend

Ivy Boutique Co
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied April 8, 2021

Hello friends at Ivy Boutique Co

We are happy you love the app! Thank you for leaving this awesome review :-)

-Melissa & The Pre-order Now Support Team

Edited August 13, 2017

Just getting started with the app and adding pre-order products to my website. A bit cumbersome to start. But figured out for the most part what to do and to navigate the app. Needs to have the options of pre-order now, pay later when product is available and ready to ship. Chris has been helpful.

Lone Star Collectibles
United States
3 months using the app
December 15, 2020

Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.

Maison Deux
Netherlands
3 months using the app
Website on Demand Studio, LLC replied December 15, 2020

Hello!

Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing.

For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575

Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically.

-Sean & The Pre-order Now Support Team

May 13, 2021

it was really nice and easy to set up as they explain everything before you actually do it, highly recommend for beginners and new business's.

L.A.Printss
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied May 14, 2021

Hello friends at L.A.Printss

Thank you for leaving this great review! We appreciate the kudos! Enjoy :-)

-Melissa & The Pre-order Now Support Team

Edited December 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify.

Update 21.10.2022 (5 stars to 3 stars):

The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being.
Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point...

Update 25.12 (3 stars to 4 stars):

Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good.
They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page.
Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

fictionary world
Germany
3 months using the app
Website on Demand Studio, LLC replied October 15, 2022

Hallo an unsere Freunde von fictionary world

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!

Prost,
Pushpesh und das Support-Team für jetzt vorbestellen

April 12, 2022

This app has helped me launch my new shirts for pre-orders. Site was easy to navigate and will be using again in the future.

Female Powerhouse
United States
3 months using the app
Website on Demand Studio, LLC replied April 13, 2022

Hello to our friends at Female Powerhouse

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

December 17, 2021

so far so good. We started using pre order for our new start up. So far it is user friendly and works well with shopify. one of our issues is that you have to start a new campaign after publishing it rather than having the ability to just edit it.

Asubi
United States
3 months using the app
Website on Demand Studio, LLC replied December 17, 2021

Hello to our friends from Asubi

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

October 19, 2022

It's a pretty good app once I can navigate my way around it. Support is very good though and usually sorted quickly. Thanks Nicoz for your assistance today.

Homeandmoor
Australia
2 months using the app
Website on Demand Studio, LLC replied October 20, 2022

Hello to our friends at Homeandmoor

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 16, 2019

The app is great (when it works) - I used it with no problems for about a month and then it suddenly stopped working with my theme. Unfortunately they couldn't fix it - but they tried, and communication was good. They were helpful but I ended up unistalling it as it was causing issues. Which is a shame as a it did everything I wanted it to do to easily manage pre-orders.

Broochaholic
Australia
2 months using the app