Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

Edited December 3, 2020

Excellent app. Adding Pre-Orders to our site has massively increased our direct sales. We make all our product ourselves, so being able to sell on 3 week pre-orders instead of just having things not in stock has been a revelation! Nicely customizable, and fits very well with our site aesthetically and practically. Excellent, fast customer service (we gave up on other Pre-Order apps as the customer service was too slow), solving our issues and helping us to customise exactly as we wanted. Would highly recommend, it's changed our business for the better! Update: I'd like to add that 6 months after installing this app, we're still extremely happy with it! It's considerably increased our sales, and helped us deal with a very busy period. It's also very easy to use and customise how you want. Today I had an issue with the app (my fault), and once again, the customer support was excellent and it was resolved almost instantly - thank you!

Macho Fins
Spain
4 months using the app
Website on Demand Studio, LLC replied September 17, 2020

Hello friends at Macho Fins

We appreciate you leaving this fantastic review! Thanks as well for the kudos on our customer support! Happy selling! :-)

Melissa & The Pre-order Now Support Team

January 20, 2022

Incredible customer service. The developer easily understood my requests and was able to make the pre-order button fit seamlessly into my website. So excited to use this feature!

Freestyle Snacks
United States
4 months using the app
Website on Demand Studio, LLC replied January 21, 2022

Hello to our friends from Freestyle Snacks

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

November 27, 2021

So far so good! I just needed something to streamline pre-orders for my little ceramics business that didn't involve too much extra stress or effort. Fingers crossed my first pre-order launch will be a success!

Tessaramics
Canada
4 months using the app
Website on Demand Studio, LLC replied November 28, 2021

Hi Tessaramics,

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now ‑ PreOrder and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

July 29, 2021

This is my second time using the app and it's really easy to install and configure. I like that it is easy to customise

The Glowcery
United Kingdom
4 months using the app
Website on Demand Studio, LLC replied July 30, 2021

Hello friends at The Glowcery,

Thank you so much for this!
Ease of use is one of our main goals. But do you know what's easier?

Making sales from Pre Order products!
Ensure that you offer discounts and adding delivery dates!

Let us know if you need any help with any of those 2.
support@websiteondemand.ca

- Chud & The Pre-order Now Support Team

December 5, 2019

This app is amazing. It is great that it is free
it has really help us to show our clients that the are

GuniaProject.
Ukraine
4 months using the app
September 13, 2022

Super quick support! Awesome app and looks like this will really boost our sales! Don't know how we managed without it

DR MOTO
New Zealand
4 months using the app
Website on Demand Studio, LLC replied September 14, 2022

Hello to our friends at DR MOTO

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 12, 2022

SO easy to set up and great price. Sends out automatic emails and syncs with shopify. We love it !!!

HARTS Bootees
United States
4 months using the app
Website on Demand Studio, LLC replied January 13, 2022

Hello to our friends from HARTS Bootees

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 15, 2020

Works like a charm! I always get a little nervous when I need a new Shopify app. I've heard of too many apps causing trouble sometimes. But Pre-order Now provided a sleek (and painless) incorporation into my site with great customization options.

It's well worth the $14.95 for a couple of months to put 10 items on pre-order.

Litty Board LLC
United States
4 months using the app
Website on Demand Studio, LLC replied May 25, 2020

Thanks! We are just happy that you love it! :)

December 5, 2017

Great App for products out of stock. Easy to use and very effective.

Farmhouse Kitchen And Bath
United States
4 months using the app
Edited August 5, 2020

5-stars from me! Really helpful support staff, and saves a ton of time to set expectations on the store throughout the checkout process, from the homage, to product page, and lastly through the cart and post-sale, for products that are not in stock. My only criticism would be to expand the pricing to allow more than 5 & 10 products on the lower tiers.. this seems a bit rudimentary as the additional tiers do not offer significantly more value, simply the number of products you can use for the app. Otherwise, a great purchase.

Good Wave
United States
4 months using the app
Website on Demand Studio, LLC replied August 6, 2020

Hello friends at Good Wave

Thanks for leaving this FANTASTIC review, we're glad that our app has been useful to you! :-) Thanks for your feedback as well, we really appreciate it and we will definitely take what you have said into consideration for future updates. We wish Good Wave huge success online!

Melissa & The Pre-Order Now Support Team