Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

June 28, 2022

Everything works perfectly with this app that I used a lot. Customer service really quick and reliable.

secretbathstore
United States
4 months using the app
Website on Demand Studio, LLC replied June 30, 2022

Hello to our friends at secretbathstore

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

June 6, 2023

I'm very pleased with this app, it has all the options I need. I particularly like the ability to allow partial payment at time of pre-order and collect the balance when shipped. It was easy to customize the settings to make it visually compatible with my theme. There were a few very minor appearance issues, but I got fantastic and almost immediate support from Amandeep who fixed them right away.

Grow Towers
Sweden
4 months using the app
Website on Demand Studio, LLC replied June 8, 2023

Hello to our friends at Grow Towers

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited January 15, 2020

This app is amazing. I love how it lists on the invoice that the item is a pre-order so customers know. Also gives a warning message when people add pre-order items in cart with in stock items suggesting they order separately to avoiding waiting. So glad I got this app. I used to just write in the discription that it was a pre-order but people don't read the details like they should. now I get less questions. Just started using the Pre-order email confirmation and so far so good. This app keeps getting better.

Rustic Lane Boutique
United States
4 months using the app
December 19, 2022

great job well done lalalalallalalalallallalalalallalallalalalallalalalaalalalallalalalallalalallalal

Frost Realm
United States
4 months using the app
Website on Demand Studio, LLC replied December 20, 2022

Hello to our friends at Frost Realm
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team

July 6, 2020

Great support, and quick turnaround to repair some conflicts we had with a new theme we installed. Vlad is the man!

Poppy Scrubs
United States
4 months using the app
Website on Demand Studio, LLC replied July 7, 2020

Thanks! We are just happy that you love it! :)

May 5, 2021

The app works perfect. And the support is great. I had a a few custom requests and the support team reacted fast and they did the job!

Kortingopjekoffie.nl
Netherlands
4 months using the app
Website on Demand Studio, LLC replied May 7, 2021

Hello friends at Kortingopjekoffie.nl

Thank you for leaving this wonderful review! We truly appreciate it! We are happy we could assist :-)

-Melissa & The Pre-order Now Support Team

July 24, 2022

Fast lightning response from the support team! The FAQs are helpful and the app does the job. We will update the review after some time since we're just starting.

Rushfaster Australia
Australia
4 months using the app
Website on Demand Studio, LLC replied July 25, 2022

Hello to our friends at Rushfaster Australia

Thanks for sharing your review with us and the community, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

August 9, 2020

Very easy and quick to set up 30 minutes. Got my first Pre Order order 5 minutes after setting it up

BRUCE+BOLT
United States
4 months using the app
Website on Demand Studio, LLC replied August 10, 2020

Hello to our friends from BRUCE+BOLT!

We sincerely appreciate you leaving this 5-star review! Please don't hesitate to reach out to us if you require any further assistance! Happy selling :-)

Melissa & The Pre-order Now Support Team

Edited January 17, 2020

It was great to get to try a free version of this app before committing to it. It took minutes to set up and I've had no issues at all! We got a pre-order almost instantly on our new product. Would highly recommend using it.

Earthproof Protein
Canada
4 months using the app
Edited January 18, 2021

Setup looked hard at first but after reading through the detailed description it was rather easy thank you very much

Oh So Good Desserts & Coffeehouse
Canada
4 months using the app
Website on Demand Studio, LLC replied January 18, 2021

Hello friends at Oh So Good Desserts & Coffeehouse

Thank you for leaving us this great review! Don't hesitate to reach out to us with any questions you may have! :-)

-Melissa & The Pre-order Now Support Team