Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited March 1, 2023

App works very well. They helped us get it set up quickly. Aman was really great in helping us get it to match our store branding.

DrinkVyu
Canada
3 months using the app
Website on Demand Studio, LLC replied March 1, 2023

Hello to our friends at DrinkVyu

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 4, 2019

This app allowed the status of items to shift automatically from sold out to pre order so that customers only buy a pre order filling knowing that its an out of stock item.

This allows us to maintain high customer service levels while only selling OOS items to customers comfortable with pre-ordering.

carnivoreclothingcompany
United States
3 months using the app
March 15, 2023

Amandeep was very polite and receptive. He is also quick to reply to chats. I may ask a few more questions in the future if I don't understand something.

KAISHU VINYL
Japan
3 months using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at KAISHU VINYL

Thanks for sharing your review with the community and us. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 20, 2023

Our theme wasn't supported right off the bat. The functionality was limited initially but thanks to the support team they were able to go in and make everything work as advertised. Very friendly and easy to communicate with. Highly recommended!

ParSkins
United States
3 months using the app
Website on Demand Studio, LLC replied September 22, 2023

Hi ParSkins,

We appreciate the time you took to leave us this review. We are very serious about providing the best customer experience possible and are thrilled to hear that you received such good support from our team. As always, we are here to help!

July 27, 2023

great app works well, i had a little issue with the mixed cart warning, but they fixed it up right away. thanks

CRAFT2U
Australia
3 months using the app
Website on Demand Studio, LLC replied July 28, 2023

Greetings CRAFT2U,

Thank you for your glowing review. It is great that you reached out to customer support and we were able to assist you quickly with the mixed cart warning. Do not hesitate to reach out to us at anytime.

Stephanie & the Customer Support Team

October 4, 2019

Great app, works great and it is a great way to get some sales in before having the actual product. Recommended!

PiNNKL
United States
3 months using the app
Website on Demand Studio, LLC replied October 4, 2019

Thanks so much for using Pre-order Now and taking the time to leave a review!

January 5, 2023

Big Thanks to Josh for the awesome quick service. Complicated problem on my end solved with ease. Not the first time I have used Pre Order and always works brilliantly.

Flyp Catalog
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at Flyp Catalog

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited June 11, 2020

This app helps me a lot to manage my pre-order items. I really like it since it's easy to operate too. I recommend this app

Harver Watch
Indonesia
3 months using the app
Website on Demand Studio, LLC replied June 17, 2020

Thank you! Good to know that you find our app useful :)

May 1, 2023

I had a great experience with Nicoz. He was very prompt in responding to all of my issues and provided excellent support throughout the process. I truly appreciate all his help and would highly recommend his services to anyone looking for reliable and efficient support.

Hola Monday
Colombia
3 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Hola Monday

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 27, 2020

Great app and amazing support, had a minor issue with installing the app and pre-order labels not showing up properly, contacted support and within 4 hours they'd logged into the app from their end, fixed everything and got it working perfectly. Thanks guys! Amazing service that I don't expect from an app developer but very happy when I get it :)

Metaform
Australia
3 months using the app
Website on Demand Studio, LLC replied July 27, 2020

Hello to our friends from Metaform!

A big heartfelt thank you for leaving this great review! We're glad that our app has been useful to you!, thanks as well for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Metaform major success online!

Melissa & The Pre-Order Now Support Team