Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

May 1, 2023

I had a great experience with Nicoz. He was very prompt in responding to all of my issues and provided excellent support throughout the process. I truly appreciate all his help and would highly recommend his services to anyone looking for reliable and efficient support.

Hola Monday
Colombia
3 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Hola Monday

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 27, 2020

Great app and amazing support, had a minor issue with installing the app and pre-order labels not showing up properly, contacted support and within 4 hours they'd logged into the app from their end, fixed everything and got it working perfectly. Thanks guys! Amazing service that I don't expect from an app developer but very happy when I get it :)

Metaform
Australia
3 months using the app
Website on Demand Studio, LLC replied July 27, 2020

Hello to our friends from Metaform!

A big heartfelt thank you for leaving this great review! We're glad that our app has been useful to you!, thanks as well for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Metaform major success online!

Melissa & The Pre-Order Now Support Team

June 17, 2020

I used to app to help me set up pre order items which is super cool im new to this so it was very helpful as well and pretty easy

blissbyshelly
United States
3 months using the app
Website on Demand Studio, LLC replied June 17, 2020

Thanks! We highly appreciate your feedback :)

Edited December 9, 2020

Figuring out how to set up preorders was super easy with this app. I had my shop ready for pre-orders within minutes. I highly recommend using this app if you want to save time and money

No Requests NYC
United States
3 months using the app
Website on Demand Studio, LLC replied December 10, 2020

Hello friends at No Requests NYC

We appreciate this review! Thank you for taking the time out to write to us! We are glad the app is working well for you so far :-)

-Melissa & The Pre-order Now Support Team

April 27, 2023

Excellent support. Very helpful and responsive to any questions. Great app and very easy to setup.

Adventureco
Australia
3 months using the app
Website on Demand Studio, LLC replied April 28, 2023

Hello to our friends at Adventureco

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 12, 2020

nice app. easy to use. The videos you use are very helpful. The step by step information is easy to use.Thank you

weloveryanrose
United States
3 months using the app
Website on Demand Studio, LLC replied August 13, 2020

Hello friends at weloveryanrose

It's extremely nice of you to leave this 5-star rating for our app! Don't hesitate to reach out if you have any more queries, we are here to assist you :-) Happy selling!

Melissa & The Pre-order Now Support Team

July 5, 2019

I was waiting on inventory for some sizes/products to launch my web-page then decided to search and found this... was able to launch 10 days early and already generating sales :) very easy to use and setup by following the training video.

Gladiator Cornhole Gear
United States
3 months using the app
December 16, 2020

I ran out of stock over Christmas and had to salvage my promotions. It was super easy to implement and sorted out a huge problem for me. Can't recommend this app highly enough. Great app. Thanks

Rescue Swag
Australia
3 months using the app
Website on Demand Studio, LLC replied December 17, 2020

Hello friends at Rescue Swag

Wow, we're really happy to hear this, we are glad that the app has worked so well for you and we appreciate you taking the time out to leave us this amazing review! We wish you and your store all the best!

-Melissa & The Pre-order Now Support Team

February 16, 2020

I used this app to do preorders, it had a clear video on how to use it which was most important step!

The Youngest In Charge
Canada
3 months using the app
July 23, 2019

We are launching a million + dollar Pre-Order campaign, and we're looking for an app to ensure our customers were clear on delivery dates + had an amazing customer journey. This app is GREAT! We did need some support integrating it with our theme — the Website on Demand team was beyond helpful. There response time was super quick, and they had us up and running within hours! FIVE STARS.

Danielle LaPorte
Canada
3 months using the app