Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

September 5, 2022

I used this app to pre-sell some clothing I had manufacturing. It was easy to set up, and now my factory order is practically paid for before the clothes are here. Awesome!!! I did have one technical hiccup which support fixed super quickly with excellent communication. HIGHLY recommend!!!

Shelfie Shoppe
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 6, 2022

Hello to our friends at Shelfie Shoppe

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

November 5, 2022

I didn't use the app yet, but support is great! They were online immediately on Saturday to help and change some code. I hope the app works as good as their support.

Yoga Hero DACH
Singapore
About 2 months using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at Yoga Hero DACH

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 10, 2019

The app has been very useful and effective during our initial test/trial period. The set up is easy and intuitive, there have been no formatting issues (which we experienced with other pre-order apps), and the value of orders we've generated make the cost of the app a great value.

Shop Cupcakes and Cashmere
United States
About 2 months using the app
Edited May 26, 2019

Great app! Perfect layout and easy to navigate. Also easy to customize to your store. Great app!!!!!

Lisbon The Label
United States
About 2 months using the app
Edited August 23, 2020

I really like this app, it can help our customers understand the delivery day of different products when they place order.

AnnaShopaholic
Hong Kong SAR
About 2 months using the app
Website on Demand Studio, LLC replied August 24, 2020

Hello friends from AnnaShopaholic!

Thanks a million for leaving this awesome review here! We're glad our app has been beneficial to you so far :-) Don't hesitate to reach out with any more questions you may have!

-Melissa & The Pre-order Now Support Team

Edited July 20, 2023

I have now been using this app for a few years. When it works its a good app. However, it is a ticking bomb.

I just noticed that all out of a sudden normal available products were shown as preorder products whereas products that have stock below zero were shown as available.

What is even wore, the mixed cart pop that was triggering on every page reload, was supposed to be fixed after i have submitted a ticket. I just realized that it is not fixed and customers had to close the pop up on every page reload.

This plugin did more harm than good. Please look out for a more stable plugin, as this plugin will cost you a lot of money......

William Walker
Germany
About 3 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thank you so much for raising this problem here. I am very sorry that this happened!

There could be a handful of causes for this (including the settings on your side in the app), but the only way we can help is if you take a moment to email us. Please do that? preorder-now@websiteondemand.ca

We'd LOVE the chance to resolve this for you asap! We can fix this. Thanks ahead of time...

Sean & The Pre Order Now Team

May 22, 2022

This app has been great to use! The instructions have been clear and easy to follow. I love the help Center and the YouTube videos which were a big help! Love this app!

The Exchange and Co.
United States
About 2 months using the app
Website on Demand Studio, LLC replied May 23, 2022

Hello to our friends at The Exchange and Co.

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Piglet in Bed US
United States
Over 2 years using the app
Website on Demand Studio, LLC replied July 25, 2022

Hello to our friends at Piglet in Bed US

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

March 1, 2023

Been good so far! Josh was a great Help. Love it and will continue to work with them to see from now on.

The Millennium Couture Store
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 1, 2023

Hello to our friends at The Millennium Couture Store

Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 30, 2020

Easy to use and great customer support. I put this up because of all the backorders I have to manage, and it allows pre-orders.

Really Good Ebikes
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends from Really Good Ebikes!

Thank you so much for leaving this 5-star review here! We sincerely appreciate your support! We wish your store much success online! :-)

-Melissa & the Pre-Order Now Support Team