Reviews (1,434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.
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Awesome app! Very user-friendly and allows me to continue getting orders while I am overseas without having to freeze my store. I highly recommend this for taking pre-orders!
I wanted to start my business with little to know costs up front. This app has been amazing so far with the easy setup. Looking forward to my first pre order. its very user friendly and has worked without any glitches so far. And the free trial helps as well with cutting costs! I am a first time shopify user so that speaks to how easy the functions are.
Quite disappointed with this app. I loved it at the start but for the past 3 months it's been sending my customers emails that their order contained a preordered product when it doesn't. So it has created a lot of confusion. I have contacted support 4 times and then I don't receive a response and they close the ticket. I then have to open another ticket and the same issue happened. Unfortunately I will have to look for an alternative application as I am not getting help to solve the issue.
Hello there,
This is Robert, Ops manager for Preorder Now app.
We are so sorry about this. We definitely don't want to get you through this.
However, it appears that you were having trouble with receiving all our emails. We've been sending emails ever since you've had this issue to date.
Would you be able to check your spam/bulk folder?
Email us at support@websiteondemand.ca. We respond to every ticket within an hour.
Sincerely,
Robert
So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with other sales channels. If customers order from Instagram or Amazon they won't be aware their product is on pre-order and have to manually email each individual customer.
We ran into some delayed inventory due to COVID which caused a lot of out of stock issues right before BFCM. We we able to install this app and save thousands of dollars of sales that we would have otherwise lost. There are a couple of set up items that you have to make sure are correct, but the support team was very helpful and the issues were resolved quickly. Great app!
Hello friends at Nootkas
Wow! Thank you for gracing us with this fantastic review! We genuinely appreciate it and we are glad we were able to assist you! We wish you all the best on your online journey :-)
-Melissa & The Pre-order Now Support Team
Works great. Super easy. Love that you can enable or disable pre-order on a variant level. Great app!
Great attention. Nicoz attended me and solved everything very efficiently. Without a doubt, I recommend the app for its support.
Hello to our friends at MARISOLTREND
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
I use this app to help with my preorder. It take some getting use to when first using but after becomes simple to use
Hello friends at Notice Collection
We appreciate you leaving this honest review! We know your experience will be great! :-) We wish you and your store great success!
-Melissa & The Pre-order Now Support Team
After some small changes that had to be made by a very helpful team (thanks Nicoz), everything worked perfectly. Thanks a ton!
Hello to our friends at KNUS GmbH
Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to resolve the issues you had been facing with the app. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
So simple to set up! Thankful for this feature! It helps out in so many ways!