Reviews (1,431)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

March 10, 2022

Really helpful when I had an issue with my theme. Love how the app organizes info to make it easy on my team for fulfillment.

Wolf Pup Creative
United States
27 days using the app
Website on Demand Studio, LLC replied March 11, 2022

Hello to our friends at Wolf Pup Creative

We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

October 31, 2019

Very useful App, works well. It would help if you could see the part number when searching for products.

Downunder Pilot Shop NZ
New Zealand
Over 1 year using the app
March 16, 2022

Great app for basic pre-orders. Lacking a little on functionality and on configuration details for the buttons and badges etc.. but serves the purpose for now.

Kylami Kitchen
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 16, 2022

Hello to our friends at Kylami Kitchen

Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature.

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 9, 2022

Great! Great, great, hopefully it works really great!!! So glad that this is an option to help us better manage pre-orders

KIDSTRONG
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied September 12, 2022

Hello to our friends at KIDSTRONG

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 11, 2020

I ran out of items but I did reorder more. This offered me the ability to continue selling even though the stock ran out. I appreciate this functionality. Thank you Preorder Now.

Statement Piece NY
United States
26 days using the app
Website on Demand Studio, LLC replied July 13, 2020

And thank you for the positive feedback!

Glad everything is working great so far. Let us know whenever you encounter any trouble.

Stay safe 👼

Edited July 5, 2020

Really great app, it did exactly what I needed it to do. Very responsive and friendly customer service when I reached out for a query.

Hey Duvet™
Australia
26 days using the app
Website on Demand Studio, LLC replied July 6, 2020

Thanks so much for leaving us this review! We really appreciate it. Our support guys are amazing - glad they did an awesome job for you :)

Edited August 9, 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

HunnyBoots Australia
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied August 9, 2022

Hello to our friends at HunnyBoots Australia

We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 15, 2021

Not too hard to use once you get the hang of it. Had to watch the video to get a better understanding of how to set it up.

Luxe Essentials By Keturah
United States
26 days using the app
Website on Demand Studio, LLC replied July 20, 2021

Hello friends at Luxe Essentials By Keturah

Thank you for this review! We really appreciate it! :-)

-Melissa & The Pre-order Now Support Team

August 2, 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Dark N Light Hobbies
Canada
Over 1 year using the app
Website on Demand Studio, LLC replied August 3, 2022

Hello to our friends at Dark N Light Hobbies

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

February 27, 2022

this app is great for organising pre-orders, its been super easy setting it up and connecting it to my website, ill definatly use it again

Calm Like Leisha
Australia
25 days using the app
Website on Demand Studio, LLC replied March 2, 2022

Hello to our friends at Calm Like Leisha

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team