Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 8, 2022

Great customer service!!! Aman has helped me twice, fast and reliable!!!! Excellent app!!! 100% Satisfied with Pre-Order Now App!

Shop Your Style
United States
About 1 month using the app
Website on Demand Studio, LLC replied August 9, 2022

Hello to our friends at Shop Your Style

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 22, 2023

Great customer service. Does what it says it suppose to do. Great for Pre- orders and subscription orders.

Tropic Tan
New Zealand
About 1 month using the app
Website on Demand Studio, LLC replied August 24, 2023

Hello Tropic Tan,

Thank you for leaving us this 5-star review. We are pleased to hear that we provided you with great customer service and that Pre_Order Now is giving you what you need for your store.

Stephanie and the Customer Support Team

January 18, 2022

Service quality is very good
The application has many interesting features
The support team is very enthusiastic to help me solve my problems

iLTutto Store
Australia
About 1 month using the app
Website on Demand Studio, LLC replied January 19, 2022

Hello to our friends from iLTutto Store

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the Pre‑order Now app and that our support team was able to provide you with top-notch service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 25, 2021

I needed help with pre-orders for a larger shipment I was about to receive. Easy app, great customer service.

Dice Envy
United States
About 1 month using the app
Website on Demand Studio, LLC replied January 26, 2021

Hello friends at Dice Envy

We are happy we could assist! Thank you for leaving us this great review! :-)

-Melissa & The Pre-order Now Support Team

September 20, 2022

I like using this app and the instructions are very helpful. The video was very helpful that came along with the app.

Spoken Word Christian Apparel
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 21, 2022

Hello to our friends at Spoken Word Christian Apparel

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 17, 2019

The pre-order app is very useful and makes it very easy for customers to place a pre-order and you can add information about the estimated arrival time of the pre-order item. Customers are not left guessing and know what to expect. It is a great app!

Minnie With Love
United States
About 1 month using the app
December 27, 2018

Super simple to set up and get running. Does exactly what it says! I recommend this if you have a need to take orders but don't have the product ready to go yet.

Wally Rebounder
United States
About 1 month using the app
Edited December 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify.

Update 21.10.2022 (5 stars to 3 stars):

The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being.
Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point...

Update 25.12 (3 stars to 4 stars):

Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good.
They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page.
Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

fictionary world
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied October 15, 2022

Hallo an unsere Freunde von fictionary world

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!

Prost,
Pushpesh und das Support-Team für jetzt vorbestellen

April 6, 2022

J'ai eu besoin d'aide pour quelques détails et j'ai utilisé le chat. En moins de 5 minutes ma connection était réglée. Merci pour l'excellent service.

Joséphine Co
Canada
About 1 month using the app
Website on Demand Studio, LLC replied April 7, 2022

Bonjour à nos amis de Joséphine Co

Merci pour l'examen génial. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !

Acclamations,
Pushpesh et l'équipe d'assistance Précommandez maintenant

Edited January 14, 2022

The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.

A7
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 6, 2021

Hello friends at A7

We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support!

-Melissa & The Pre-order Now Support Team