Reviews (1,431)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

December 15, 2023

Very good. And simple

HIRACHY
Sweden
About 1 month using the app
Website on Demand Studio, LLC replied December 18, 2023

Hi there HIRACHY and Team!

We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.

Please let us know if you need any help!

January 24, 2021

Great app, well managed, and efficient! The price is a bit expensive than the other apps, but none comes close to the functions of this one.

Epic Loot Shop
Israel
About 2 months using the app
Website on Demand Studio, LLC replied January 26, 2021

Hello friends at Epic Loot Shop

Thank you for leaving us this honest review! We appreciate the support, if you have any queries do not hesitate to reach out to us! :-)

-Melissa & The Pre-order Now Support Team

September 12, 2019

im still learning thank you i would like to know how they can pay half now and half later but im learning

Glamorous Top Secret Boutique
United States
About 2 months using the app
January 31, 2023

Had an issue at the start, but the support team swiftly sorted the bug, I would recommend, will keep using

SEASHELL®
United Kingdom
About 2 months using the app
Website on Demand Studio, LLC replied February 1, 2023

Hello to our friends at SEASHELL®

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited August 10, 2022

Great service from the support team. Professional and dedicated. First time he can´t solve it but in a few hours send me a mail to connect again and sort the issue out.

Sign24h Europe, S.L.U. - B16996787
Spain
About 2 months using the app
Website on Demand Studio, LLC replied August 10, 2022

Hello to our friends at Sign24h Europe, S.L.U. - B16996787

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 5, 2022

I used this app to pre-sell some clothing I had manufacturing. It was easy to set up, and now my factory order is practically paid for before the clothes are here. Awesome!!! I did have one technical hiccup which support fixed super quickly with excellent communication. HIGHLY recommend!!!

Shelfie Shoppe
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 6, 2022

Hello to our friends at Shelfie Shoppe

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

November 5, 2022

I didn't use the app yet, but support is great! They were online immediately on Saturday to help and change some code. I hope the app works as good as their support.

Yoga Hero DACH
Singapore
About 2 months using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at Yoga Hero DACH

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 6, 2023

Josh was very helpful with our concerns! Good customer service!
We just wish they cater for more themes.

EVORETRO Canada
Canada
About 2 months using the app
Website on Demand Studio, LLC replied June 6, 2023

Hello to our friends at EVORETRO Canada

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 10, 2019

The app has been very useful and effective during our initial test/trial period. The set up is easy and intuitive, there have been no formatting issues (which we experienced with other pre-order apps), and the value of orders we've generated make the cost of the app a great value.

Shop Cupcakes and Cashmere
United States
About 2 months using the app
September 8, 2021

I like that this app was a easy set up. Any problems I had, the instructions explain it well enough for me to fix the problem. Just waiting to see if preorders really work! :) If it does, I'll be back to update!

Belle Allure Designs
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 11, 2021

Hello friends at Belle Allure Designs,

Thank you for the kind words!
And if you want something more customize or you may want to discuss something with regards to our app.

Simply schedule a call and we'll address all of them:
https://calendly.com/wod-support/call-with-wod

Cheers!

-- Chud and the Preorder Now Support Team