Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

October 1, 2019

We used the app ahead of the official launch of our Xmas range. The support team was extremely helpful; they kindly offered their help before we had any issues, just when we downloaded the app. The specific theme for our website meant we did need the extra help and very kindly they completed the installation for us, just the way we wanted it. Overall, a great responsive competent team, a real pleasure to deal with them. And very nice to see those pre-orders coming in already!

Mindful Bites
United Kingdom
About 1 month using the app
Edited August 1, 2023

Unfortunately have to downgrade my review. This app is getting very glitchy. Preorders aren't showing up on our site and we keep having to toggle them off and back on to get them working again..

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Preorder apps have given me a lot of grief. Anything that lives in the space of the add-to-cart button is going to cause trouble from time to time. This app seems to be the most stable and trouble free. The interface is easy to work with. The tech team is responsive.

Rowan
United States
About 2 years using the app
Website on Demand Studio, LLC replied July 29, 2022

Hello to our friends at Rowan

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre_order Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 4, 2023

Aman was great. He helped me to figure out why a product in my store was not adding to cart. Fast and efficient

Worship In My City
United States
About 1 month using the app
Website on Demand Studio, LLC replied May 5, 2023

Hello to our friends at Worship In My City

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited November 2, 2018

Exactly as advertised and the support staff is the best I've ever dealt with. The app installed seamlessly and the support staff needed less than 12 hours to conclude my edits.

STS Footwear
United States
About 1 month using the app
July 26, 2017

Great app that helped me solve a problem.

Sokks1
United States
About 1 month using the app
Edited October 29, 2019

This app is excellent and the customer service is extremely fast. They quickly answered all of my questions. The app also included every feature that I needed for my website.

Christmas Trees In The Mail
United States
About 1 month using the app
July 4, 2022

Does exactly what it promises to do -- takes pre-orders with differing deposit amounts through customers' credit cards. Simple to implement. Great customer/technical support.

BarkerFun
United States
About 1 month using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at BarkerFun

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 2, 2019

I have used this app for a couple of weeks now. The support team are very responsive and helpful and the app does exactly what I need. Would highly recommend!

House of Knives
Australia
About 1 month using the app
Website on Demand Studio, LLC replied October 4, 2019

Thanks so much for using Pre-order Now and sharing your experience! Glad we could help :D

November 22, 2022

Probably one of the best support teams I have ever worked with!!! The product works great, and when there is an issue, they help!! A++

Preowned Powersports
United States
About 1 month using the app
Website on Demand Studio, LLC replied November 23, 2022

Hello to our friends at Preowned Powersports

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 12, 2021

I used this app to help me prelaunch a new set! It allowed for me to make orders during a slow shipping time! Was amazing for my business!

Ginger Chick Fit
United States
About 1 month using the app