Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

October 13, 2017

Pre-Order Now has been great. It was exactly what i was looking for to get started. Very easy to use. Some modifications are needed depending on the theme and the developer Chris is extremely accommodating. Highly recommended for any business.

Bra Bar
United States
About 1 month using the app
Edited August 28, 2020

I ran into a minor issue and when I contacted them they went above and beyond to make some edits that'll support my theme.

MELUXXE
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at MELUXXE

A HUGE thank you for leaving this 5-star review here! We appreciate your support! Don't hesitate to reach out to us with any more questions you may have :-)

Melissa & The Pre-order Now Support Team

May 25, 2023

The app is simple to use and allows us to gauge demand ahead of product launch. The support is prompt and efficient which is important when you need to fix any issues that are blocking sales. Thanks team!

Greene King Shop
United Kingdom
About 1 month using the app
Website on Demand Studio, LLC replied May 26, 2023

Hello to our friends at Greene King Shop

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

January 21, 2021

I used this app for more than 4 months and I can tell that it is not enough. It sometimes works and sometimes does not. I lost customers and money because of these times. Whenever an update was made on the side of the Pre-Order App, your all settings will be gone. So one morning you click on your site, and there is no pre-order button.

Books & Related
United States
About 2 years using the app
November 12, 2022

So far so good! I was using a different app for a while and ran into an issue started looking for other options and found this app. This app is really useful and powerful. I had an issue over the weekend and was able to get virtual support immediately. very happy with the product and customer support!

unicornspell
United States
30 days using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at unicornspell

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 30, 2017

Its a great app and save me tons of time to create this. The only app that is still offering pre-order function for free! Highly recommended..

Nuovocommerce
Malaysia
30 days using the app
November 8, 2020

Very responsive customer service, they solved my problem in less that 15min on a Sunday. The app is easy to set up. Thank you!

Chamaye
France
29 days using the app
Website on Demand Studio, LLC replied November 10, 2020

Hello friends at Chamaye

We really appreciate you taking the time to share your feedback and being so open with us! We are happy that we were able to resolve your issue and we wish you all the best on your ecommerce journey! :-)

-Melissa & The Pre-order Now Support Team

March 10, 2022

Easy to set up and when I ran into an issue a few days into using the app their support team offered speedy helpful service

KAKAO Australia, New Zealand & Asia
Australia
29 days using the app
Website on Demand Studio, LLC replied March 11, 2022

Hello to our friends at KAKAO Australia, New Zealand & Asia

We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 12, 2019

Support was awesome. I am not computer savvy so i had difficulties in the initial setting, but with Robert's support I was able to accomplish the task.

ElanaKattan
United States
29 days using the app
November 8, 2022

Quickly fixed some issues with the size of the pre order button. App works great. Great experience thus far.

Smash Slime
Australia
29 days using the app
Website on Demand Studio, LLC replied November 9, 2022

Hello to our friends at Smash Slime

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team