Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

July 29, 2019

This app is great to use, user friendly, great customer service and does everything I need the app to do!

Frushburn
United States
About 1 month using the app
December 21, 2019

i literally watched the video and set-up the pre-order option very easy and self explanatory after the video

CarterDior
United States
About 1 month using the app
Edited March 23, 2023

Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.

Glistening Grit
Canada
Over 1 year using the app
Website on Demand Studio, LLC replied March 24, 2023

Hello to our friends at Glistening Grit

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited October 19, 2020

Works well so far—easy instructions and installation. I will update the review if I run into any issues.

#Facts: Dinosaurs
United States
About 1 month using the app
Website on Demand Studio, LLC replied October 20, 2020

Hello friends at #Facts: Dinosaurs

Thanks for leaving us this fantastic review here! We are extremely glad we could help! We wish your store major success online ;-)

-Melissa & The Pre-order Now Support Team

June 25, 2019

I like how I was able to add a personalized touch to my banners. Instructions were easy to follow and the tutorial video was a big help.

Status Co.
United States
About 1 month using the app
Edited September 30, 2017

Great application and Chris is always there to help you resolve any kind of problem(s).

Fashion District Box
Switzerland
About 1 month using the app
October 7, 2020

L'application très bien faite, pratique pour prévenir les ruptures de stock tout en pouvant proposer une vente en anticipé, et le help center est ultra réactif

Men of Style
France
About 1 month using the app
Website on Demand Studio, LLC replied October 8, 2020

Bonjour les amis de Men of Style!

Merci de nous avoir laissé cette superbe critique :-)

Nous apprécions votre soutien et nous vous souhaitons le plus grand succès dans votre parcours de commerce électronique ;-)

- Melissa et l'équipe d'assistance pour la précommande maintenant

September 1, 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

OPN HEART, by Jason Naylor
United States
Over 1 year using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at OPN HEART, by Jason Naylor

Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

July 25, 2022

So far, we really like this app! It definitely looks a lot better to say "Pre-Order" vs "Out of Stock". They customized it to match our store theme. The tech support is super fast, friendly, and helpful!

Birch and Bind
United States
About 1 month using the app
Website on Demand Studio, LLC replied July 26, 2022

Hello to our friends at Birch and Bind

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

July 29, 2019

very nice and easy to set up

Bliss Rejuvenation
United States
About 1 month using the app