Reviews (87)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 18, 2024

We had some unusual and very specific needs which the app did not support. However, the support team was committed to helping us come up with a solution and invested many hours in support. The support team helped us develop a creative solution and we are successfully using the PreProduct to collect deposits for wholesale orders.

Amigo Provisions Company
United States
8 months using the app
Edited September 4, 2024

Great app, great support!!! We gonna test and use it :)

Les Chineurs de Malts
France
About 2 months using the app
April 17, 2024

This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.

Synclavier Digital
United States
Over 1 year using the app
April 5, 2024

PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions.

Great support, great app!

JessEm Tool Company
Canada
Over 1 year using the app
April 18, 2024

I've been using this app for about 6 months. I love it. I also REALLY love their customer support. They respond and fix issues really quickly and with care. I recommend this app and really appreciate what it allows me to do for my small biz... Thanks Oli !

BAILEY HIKAWA
United States
4 months using the app
January 17, 2024

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!

Glazer's Camera
United States
About 2 years using the app
March 18, 2024

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

Hilo Sports
Australia
11 months using the app
June 21, 2024

Great app - works well.
and they're very helpful!

Matias Moellenbach
Denmark
4 days using the app
April 27, 2024

I believe this is the best app to correct downpayment, and what I love most about this app is the customer support.

Sweet Factory
Japan
Over 1 year using the app
April 8, 2024

Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app.

Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.

Odenwolf.shop
Germany
About 1 month using the app