PreProduct next‑gen pre‑order , 61 reviews
The best pre-order app that helps us roll out new items, collect deposits and manager orders. Kudos to Oli and Eliza, who are very patient and respond promptly to any question any time of the day!
PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!
Glad I went for this pre-order app. Very flexible and well thought out functionality. Also the customer service is some of the best I’ve experienced – friendly and highly responsive. Oli (one of the founders) even made a video showing me a solution to a particular problem I was having. Warmly recommended!
PreProduct first off fills a big need, to have the ability to pay for part of a purchase up front inside the Shopify storefront. But beyond that, this app has some of the best customer service I've seen. Any of our problems, requests, or inquires have been addressed quickly and addressed well—can't say enough about the support team! Overall, have had a great experience with an app that does exactly what it needs to do and with a great team in the back end to boot.
The app is great and the service is even better. The questions I've had are always addressed very quickly. Happy with the app.
We are using shopify in Japan. This is the only app we could find that allows me to pre-order and pay by credit card after the item arrives. The support in English was very helpful. We were able to get many orders thanks to the help of the app and the staff here.
This is a great app to create buzz and accept pre-orders on new products without collecting payments. The app is easy to use. Oli is amazing to work with, going above and beyond and communicating clearly with quick turn arounds. I highly recommend!
Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful
This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!
EDIT: Email was stuck in spam, devs are super responsive. This app sucks, not very customizable, devs aren't responsive to issues, also, the app will randomly redirect your products back to itself 2x. Not sure why it's doing that.
I think you might not be receiving our email replies. I replied about 10 minutes after you sent your email.
Feel free to send through an email to firstname.lastname@example.org and we'll get this sorted. I'll request temp access to your store in the mean time.