Reviews (92)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 14, 2021

The app is easy to use and looks great! One of the best thing is customer support, it is super fast and efficient! I had an issue and in less than an hour it has been fixed. I'm impressed!

Unusual Foods
United Kingdom
5 months using the app
August 3, 2021

This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.

Pilot Athletic
Australia
5 months using the app
August 17, 2023

this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.

EXCITE MY®
United States
5 months using the app
February 27, 2025

Oli is amazing!! He was super quick to reply and make my site ready for launch. Highly recommend working with him!

Same Table
United States
February 22, 2022

Awesome "new app" with features really well dev & integrated. Goog job for the customer service Oli, you rock! Keep going Preproduct team.

Gibus Cycles
France
4 months using the app
January 26, 2022

In our line of business, many of the products we sell can take around a year to arrive in stock so pre-orders are an important way to clinch those extra sales. But finding the best way to do this has been fraught with problems - that is until we found PreProduct, a fantastic app that has enabled us to easily accept pre-orders whilst remaining compliant with the legislation regarding pre-payments in the UK and also Shopify's rules. Getting up and running was relatively straightforward and the friendly assistance that I received from Oli in making a few changes to tweak how it works for us was amazing Whatever we needed was sorted quickly and correctly the first time. My only concern before installing this app and it may be yours is the monthly cost. However, even within the free trial period, we had taken enough pre-orders to easily cover a month's subscription. As the saying goes 'you have to spend money to make money'. Brilliant app and brilliant service.

Diecast Model Centre
United Kingdom
4 months using the app
September 27, 2023

Super easy to set up and immediate help was available due to a bug in my theme. Amazing and very grateful.

LOCK'D IN
United States
4 months using the app
June 30, 2022

The support team is absolutely wonderful! They have helped out with any query we have and have acted so promptly. Highly recommend this app!!

Cockatoo Cocktails
Australia
4 months using the app
June 14, 2022

We work in a very niche market and Oli and PreProduct have been so amazing helping us get set up and customizing our store. I thought taking pre-orders would be a nightmare, but with PreProduct, it's been incredibly easy. Thank you guys for making this a seamless experience! I highly recommend this app!

Paragon FX Group
United States
3 months using the app
July 12, 2022

This was our first time offering a pre-order and the customer service was excellent. I would definitely recommend this app.

Mountain & Sackett
United States
3 months using the app