Reviews (86)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 15, 2022

This app worked perfecrtly to launch a new product of mine and create a hype, take deposits and easily seek the emaingin payments. Easy to set up and the customer service was awesome... I was nervous initially but Oli held my hand every step of the way! cannot wait for my 2nd pre-product launch now! highly recommend

Bee Haven Bodycare & Gifts
United Kingdom
About 2 months using the app
April 9, 2021

Super responsive and very helpful team! Ultimately this app was not quite right for our purposes, but I would highly recommend it to any company looking to up their pre-order and deposit game.

Era Design
Canada
About 1 month using the app
September 27, 2021

We were in search of an app that allows us to accept pre-orders without taking any payments and PreProduct ticked the right boxes. The app is pretty straightforward to use from set-up. One feature I think would be helpful to have is to have an automated way to list the product but other than that, this app is excellent. Customer service is second to none, with speedy replies and actions. Thank you Eliza and Oli!

Tefal Shop
Australia
About 1 month using the app
November 23, 2022

Great application, it solved all of the issues I was looking to solve. Amazing customer service as well. They did the implementation for me and customized a few requestion of mine quickly. Customer support response time was under 12 hours. Highly recommend this application.

Ready Rig Store
United States
About 1 month using the app
December 16, 2022

Extremely happy with this app so far: the installation was quick and smooth, the app features visually blends perfectly with the store and best part of all, the outstanding support I received from Oli: always timely, friendly, professional and helpful…keep up the great work!

MIBODIA
Canada
About 1 month using the app
February 24, 2021

So far so good, have a large catalog and Oli was able to help us adapt it to work for our unique needs. Many of the items are a few months to a year out so we haven't fully went through all the paces of sending notifications yet.

White Rose Hobbies
United States
28 days using the app
March 31, 2023

Fabulous app and team. It did all we required of a Pre-Order app and the customer support was superb down to a few small customizations needed for our site. Unfortunately our supplier timeframes were not reliable so we've had to uninstall but when they are on-time we will certainly consider bringing it back.

Midori Bikinis
United States
26 days using the app
October 19, 2022

This app was great for launching our new rum product. It did take us a little while to figure it out, but that is most likely due to us not being incredibly website savvy. We had an issue on the day we launched our pre-orders and PreProduct was able to assist us within hours and fixed the issue (which turns out because we had selected a wrong button). This app gave us the ability to nab sales and revenue before our product was ready to be shipped out and has created a successful launch. Would recommend.

Karu Distillery
Australia
26 days using the app
September 25, 2021

PreProduct has played a crucial role in the launching of my niche retro gaming business. With demand of my product out pacing the speed I could assemble my products, I was looking for the perfect pre-order solution. I tried every pre-order app Shopify has to offer and PreProduct was not just the only one that had the features I needed but its also a product that continues to evolve through constant implementation of user feedback. Both founders have reached out, listened to my needs, and provided immediate solutions for my business to grow. PreProduct has become my new favorite Shopify app that I check daily to monitor and measure demand of my product. Highly recommended for anyone launching a new product and testing the waters to see what kind of demand you can drum up. With PreProduct its super easy measure demand and then to convert those pre-orders into sales.

ControllerAdapter.com
United States
25 days using the app
November 1, 2023

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

The Muzzle Movement
United Kingdom
11 days using the app