Reviews (36)

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
July 2, 2025

Honestly a game-changer for our store. Pricemole may be the most important app we use. Also - they are always above and beyond in customer service!

Modest Mounts
Australia
About 3 years using the app
PriceMole replied July 7, 2025

Thank you, Modest Mounts, for your truly outstanding 5-star review!

We are absolutely thrilled to hear that the PriceMole app has been a "game-changer" and the "most important app" for your store for three years running. It's incredibly rewarding to know our Customer Service is "above and beyond."

Your continued trust in PriceMole means the world to our team!

Best regards,
PriceMole Support Team

June 20, 2025

Excellent! We are a long time user of PriceMole, the customer support could not get better! Viewed as an essential part of the business, both pricemole and their support is outstanding - both product and service! Many thanks, especially to Jay, who is absolutely wonderful!

Beauté Boulevard
United Kingdom
17 days using the app
PriceMole replied July 3, 2025

Thank you so much, Shaneela, for your excellent 5-star review and for being a long-time user of the PriceMole app! We're absolutely delighted to hear that PriceMole is an essential part of your business and that you find our product and support outstanding. Your kind words truly mean the world to our entire team!

Best regards,
PriceMole Support Team

June 17, 2025

Billed me $200 and couldn't even get them to reply to my emails after the first charge. Beware of broken promises

Newt
United States
1 minute using the app
PriceMole replied June 20, 2025

Hi there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience.

We’ve carefully reviewed our records but couldn’t locate any previous communication or billing history under the store name “Newt,” or the domain newtnutrition.com / newtnutrition.myshopify.com, or the email address support@newtnutrition.com.

Based on Shopify’s records, the app was first installed on June 17, 2025, the same day the review was posted, and we haven’t found any charges associated with this account so far.

It’s possible that the feedback may be related to a different store. If so, we’d be more than happy to investigate and help in any way we can. Please feel free to reach out to jay@pricemole.io or info@pricemole.io with the store name or any billing reference, and we’ll do our best to sort this out.

Thank you again, and we’re here if you need anything.

Best regards,
The PriceMole Team

January 30, 2025

Easy to set up and works as expected! Support was super responsive to the questions I had.

Augason Farms
United States
About 2 months using the app
PriceMole replied February 4, 2025

Thank you, Augason Farms (Rich), for your stellar 5/5 rating!

We're thrilled to hear that our dynamic pricing app was easy to set up and met your expectations. Our team is dedicated to providing top notch support for all your automated repricing and competitor monitoring needs.

We appreciate your feedback and look forward to continuing to help you achieve competitive pricing success.

Best regards,
PriceMole Support Team

November 22, 2024

Good user-friendly dashboard, with a great technical support team. Jay, in particular was very helpful.

National Insulation Supplies
United Kingdom
25 days using the app
PriceMole replied November 25, 2024

Hi Mitchell,

Thank you for your kind words and for taking the time to share your experience with our app. We're thrilled to hear that you find our dashboard user-friendly and appreciate the support from our team. Jay's expertise in competitor tracking and automated repricing is unmatched!

At PriceMole, we strive to provide the best possible experience for our customers. Our automated repricing and competitor tracking features are designed to help you optimize your pricing strategy and increase your sales.

If you have any questions or need further assistance, please don't hesitate to reach out to our support team.

Best regards,
PriceMole Support Team

September 3, 2021

We have been using this App for over 2 years now and it works. After trying so many I would definitely recommend this one. Their response to complaint is swift and they even offered us a gift card when the effect of Covid-19 was quite challenging in 2020. Jay and Angela, keep up the good work.

HOG Furniture
Nigeria
Almost 3 years using the app
July 27, 2022

I used this app to stay competitive with my pricing structure and the customer support is excellent.

Pertronix
United States
Almost 2 years using the app
PriceMole replied July 28, 2022

Thank you, Kelli, for sharing your experience! We are so glad PriceMole helps you stay competitive with automated competitor monitoring and pricing strategies! We are always happy to help, and please feel free to reach out anytime.

March 31, 2021

Looking to compete while you sleep at night, then look no further, this is truly a top class app, and evolving all the time. Beat your competitor by $1, match them, sit above them, you decide and let Pricemole do their work. Great team behind them also, and quick to respond and correct any queries. At Hello Drinks, we would be lost without them.

Hello Drinks
Australia
Over 1 year using the app
PriceMole replied April 5, 2021

Hi JP,
Thank you so much for this great 5-star review.  We really appreciate you being a loyal customer and helping to share the word about us. We’re looking forward to continue working together!
Please don’t hesitate to reach out to us anytime and we will be happy to help!

September 14, 2022

POWERFUL GROWTH TOOL.
Incredibly powerful app and excellent support.
Pricematching works well and if there are ever any errors the team is fast to action them.

Oz Backcountry
Australia
Over 1 year using the app
PriceMole replied September 15, 2022

Thank you very much for your awesome reviews, John! Our team always does their best and works hard to ensure that we deliver the best competitor price monitoring and automated repricing for you. As always, please don't hesitate to reach out if you need any help with your pricing intelligence tool.

July 8, 2022

App works as expected. If you're looking for an automatic repricer this would be your ticket. Highly Recommend

Jacobs Digital
New Zealand
Over 1 year using the app
PriceMole replied July 9, 2022

Thank you very much for taking the time to leave us a review! We are glad that you are happy with PriceMole and that automated repricing is bringing value to you and your business! Please do not hesitate to reach out if we can help you with anything!