Reviews (33)
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The main reason we use PriceMole is because they have excellent support. The PriceMole team goes above and beyond to fix issues when they arise. For example, they worked with our team to diagnose and fix a known Shopify API error. They are attentive to our needs and always promptly reply to our comments, feedback, and questions. We highly recommend PriceMole for competitor price tracking, dynamic pricing & automated pricing.
Hi Dan,
Thank you so much for taking the time to leave us a wonderful 5-star review. Your feedback means a lot to us.
We are happy to hear that you find our support to be excellent. Providing exceptional support is one of our top priorities, and we are committed to going above and beyond to assist our partners. Your satisfaction is our ultimate goal.
At PriceMole, we strive to be attentive to our partners' needs and ensure that we promptly address comments, feedback, and questions. Your recommendation for competitor price tracking, dynamic pricing, and automated pricing is greatly appreciated.
Once again, thank you for your kind words and for choosing PriceMole. We are always here to support you and provide the best solutions for your pricing automation needs.
Best regards,
PriceMole Support Team
This App does precisely what it says it will, however the service and support goes way above! I'm totally sold on using Pricemole to ensure my business is always competitive. We have over 2000 Line items and Pricemole can keep track of these and file easy to read/digest informative updates of what's been going on with prices without my need to keep watch.
Highly recommend this App for everyone except my competitors.
Steve, thank you for the awesome review! We consider ourselves lucky to have customers like you who help up develop and improve the best automated price monitoring tool. It’s great to hear about how easy the PriceMole app is to use and that it delivers fast and accurate competitor tracking and automated repricing! We wish you the best of success! Please do not hesitate to reach out if there is anything we can do for you!
Great support comes with this app. Do not hesitate to hit them up if you have any question or concern, they are happy to spend some time on the phone with you to assist proper setting up the application. The app itself works well after you set it up properly. Satisfied overall.
Pricing however could've been more generous, say up to 500 products at $99 would be more reasonable.
Hi Paul, thank you so much for sharing how the PriceMole Team helped you set up and automate your competitor price monitoring. We strive to deliver the best price-tracking automation on the market! Please reach out anytime you need us to help!
Does not work on the trial , probably only when you upgrade to the USD199 plan, but you have to pay first!
Honestly a game-changer for our store. Pricemole may be the most important app we use. Also - they are always above and beyond in customer service!
Thank you, Modest Mounts, for your truly outstanding 5-star review!
We are absolutely thrilled to hear that the PriceMole app has been a "game-changer" and the "most important app" for your store for three years running. It's incredibly rewarding to know our Customer Service is "above and beyond."
Your continued trust in PriceMole means the world to our team!
Best regards,
PriceMole Support Team
Excellent! We are a long time user of PriceMole, the customer support could not get better! Viewed as an essential part of the business, both pricemole and their support is outstanding - both product and service! Many thanks, especially to Jay, who is absolutely wonderful!
Thank you so much, Shaneela, for your excellent 5-star review and for being a long-time user of the PriceMole app! We're absolutely delighted to hear that PriceMole is an essential part of your business and that you find our product and support outstanding. Your kind words truly mean the world to our entire team!
Best regards,
PriceMole Support Team
Easy to set up and works as expected! Support was super responsive to the questions I had.
Thank you, Augason Farms (Rich), for your stellar 5/5 rating!
We're thrilled to hear that our dynamic pricing app was easy to set up and met your expectations. Our team is dedicated to providing top notch support for all your automated repricing and competitor monitoring needs.
We appreciate your feedback and look forward to continuing to help you achieve competitive pricing success.
Best regards,
PriceMole Support Team
Good user-friendly dashboard, with a great technical support team. Jay, in particular was very helpful.
Hi Mitchell,
Thank you for your kind words and for taking the time to share your experience with our app. We're thrilled to hear that you find our dashboard user-friendly and appreciate the support from our team. Jay's expertise in competitor tracking and automated repricing is unmatched!
At PriceMole, we strive to provide the best possible experience for our customers. Our automated repricing and competitor tracking features are designed to help you optimize your pricing strategy and increase your sales.
If you have any questions or need further assistance, please don't hesitate to reach out to our support team.
Best regards,
PriceMole Support Team
The app itself works well and was seamless to install. Support and onboarding has been fantastic. The tool works and we have not run into any issues. IMO the price is fair all things considered.
Very pleased with everything.
Outstanding app - Used their discover service which, considering they did not know our insustry still managed to claw in most of our competition. Angela is outstanding and responds quickly to any technical issue or query. If you are patient in taking the time to set up each product properly, you will reap the rewards!
Josh, thank you for the insightful and detailed review! We’re so happy you had success using PriceMole for competitor tracking and automating your repricing! We strive to offer accurate and helpful competitor data through our Discovery Service, to offer a successful and easy way to get started with PriceMole. We are so thankful for your consideration while helping us develop and improve our product. We look forward to continuing to grow our successful partnership. If there is anything we can do, please let us know!
