Printify: Print on Demand , 1,992 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this platform user-friendly and appreciate its seamless integration with e-commerce platforms. They praise the wide range of high-quality, customizable products and the easy design process. The quality of mockups and attentive customer service are also highly regarded. The premium subscription offers added benefits that some merchants find valuable. The platform is seen as a valuable tool for businesses seeking an online store presence, with a reliable order fulfillment process.
Refine
-
By rating
3 stars is being generous I think however there has been some positives with this company. However our recent experience has been far less than good. Since Printful is an aggregate of print providers and manufactures, they do not actually do any printing themselves, it is all sent out to 3rd party companies, some good and some bad, many of which you can buy from directly that even have apps available on Shopify. The software is decent. But the quality of products through their vendor network is hit or miss. We've had both good experiences and really bad ones. When there is an issue with an order they are a pain to deal with as the response time is terrible and they have to go to the vendor and wait for a reply from them which often takes a long time. If you choose to use them, make sure you get several product samples first before putting their products live on your site. Go not trust the quality will be good, regardless of what their internal vendor reviews say.
We appreciate your honest feedback, and we're truly sorry to hear about the challenges you've faced. Customer experiences like yours are invaluable in helping us identify areas for improvement, and we're committed to addressing any issues you've encountered.
Quality is a top priority for us, and we understand the importance of reliable and timely service. We apologize for any inconvenience caused by the delays in response time and the variability in product quality.
We'll be reaching out to discuss your specific concerns further. Your experience matters to us, and we hope you'll give us another chance to exceed your expectations. Thank you for bringing these issues to our attention.
Lo único que le falta que la plataforma este en español, de allí todo esta excelente
¡Gracias por tu reseña y por compartir tus pensamientos! Entendemos que la falta de opciones en español puede ser un inconveniente y lamentamos cualquier dificultad que esto pueda causar. Queremos que sepas que estamos comprometidos en expandir y mejorar nuestra plataforma, y aunque no podemos prometer una fecha exacta, estamos trabajando en la posibilidad de ofrecer opciones de idioma en el futuro. ¡Gracias por ser parte de nuestra comunidad y por tu comprensión! 🚀🌎😊
"Printify is an excellent platform for creating and selling custom products. It offers a wide range of available products, customizable design options, and integrations with various e-commerce platforms. However, I would like to suggest an important improvement to make the platform even more accessible.
It would be highly beneficial if Printify allowed users to lower the profit margin for better sales. Currently, the platform offers fixed margin options, which can limit the possibilities of competitive pricing for those who cannot yet afford the premium plan. By enabling users to adjust their profit margins according to their needs and sales strategies, Printify would create more opportunities for entrepreneurs and small businesses to benefit from the platform.
I understand that the company needs to balance its services and offer premium features for paid subscribers. However, allowing this flexibility in profit margins would also attract more users to the platform and increase business opportunities for everyone involved.
I hope Printify considers this suggestion, as I am confident it would be a significant advantage for the platform and benefit the selling community as a whole. Overall, I remain satisfied with the quality and features offered by Printify and look forward to seeing continuous improvements in the future."
Thank you for your feedback and suggestion! 😊 We appreciate your support and are happy to inform you that Printify already offers the ability to edit profit margins. You can adjust your profit margins according to your needs and sales strategies.
To learn more about how to edit profit margins, please check out this article: https://shorturl.at/fmyFJ
We truly value your satisfaction and would greatly appreciate it if you could update your review to reflect this information. If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you for being a part of the Printify community, and we look forward to serving you in the future.
Update*
I can now enter the app. I have received 2 emails from them. I will change the 1 star rating to 3 stars for now. Once I order some samples and see the quality and process, I may amend my rating.
I cant add the app. its been a few days now
A really great website, loads of choices for product, by far the easiest back end to use. The printing even is not bad.
Can't well use their service if your client isn't in the states or (if available) in Europe. IF they need to have things shipped to the they will be charged duties.
The App is fine and easy to use, Shirts according to my customers are good quality but the HATS SUCK! The first 2 hats that I sold to different customers I had to REFUND the customers, Customers sent me pics of the hats and they look Nothing Like What Your Images Look Like, very cheap and very low quality! Needless to say I dumped the entire line of hats immediately because I cannot afford to lose customers and refund!
Thank you for your feedback! We are sorry to hear that our customers were not satisfied with our hats. We are working with the best print providers in the industry and were surprised to see that your customers were not satisfied with the quality. We have provided you with a refund for the items, however, we would also like to make things right in the future and prove that the quality of our hats is worth it. Please feel free to reach out to us and discuss this experience.
I have to give Printify 3 out of 4
Pros
Many options to choose from
Price is great compared to others
Quality is good but not great (shirts)
Customer service answers fairly fast
Cons
Shipping is horrible but that is mostly a DHL problem. Sometimes packages get lost.
Communication is not great. I ordered a shirt and a week went by and nobody bothered to let me know the shirt wasn't in stock till I emailed.
Quality is good not great. I had to add this to both.(issue with black from my experience)
Overall this is a good alternative to pritful who's prices are much higher.
Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars.
Original review:
I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or tracking is invalid they blatantly lie about how long my item has been sitting with no movement stating 5 days when it’s been well over a month. When asked about false tracking for other orders they give me zero answers just telling me to check back in a month with the Local post office. Chat bot is missing I’ve already submitted issues for those products so it seems I’m now unable to make inquiries. I’ve tried multiple times to submit via help center and then am told I’m already being helped so they can’t help me. So ridiculous ever other print on demand company I’ve used during this pandemic has delivered my products, given valid tracking and excellent customer service . Not printify hopefully my customers receive their items it’s doubtful though at this time.
We are very sorry about your experience with us. Seems like there must have been some issues with the tracking info but we want to assure you that your customers will receive the products they ordered. Due to the current health crisis, our print providers are experiencing some delays and our customer support is loaded with requests, thus they may take longer to reply. Nevertheless, we want to make it right for you. This is why, one of our managers will be in touch with you within the next 24 hours. Thank you.
good quality products. shipped o time
Amazing app that will help cut the amount of work for your business to get off the ground. Prices are really good as well. Giving three stars because the quality of the samples I ordered was less then desired. My white font came out as a faded grey which unfortunetly wont work. Willing to change my rating if I can figure out who can print my designs properly.