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Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and selling capabilities. They commend the wide range of customizable products, quality, and integration with e-commerce platforms. The responsive customer service and positive business impact are also praised. The premium subscription is seen as valuable, offering better deals. Regular updates with new products, including an Eco-Friendly range, are appreciated.

Edited November 23, 2023

Shopify doesn't convert the prices I get from Printify, but I've had help with that. Printify should be working on a solution, until they do, I'd give 4 stars ;)

Fermette Douce Sérénité
17 days using the app
Printify replied November 12, 2023

We're sorry to hear about the challenges you're facing with price conversion 😔. We understand the frustration, and we want to assure you that we're here to help find a solution or provide a workaround. Our team will be in touch with you shortly to understand your specific situation and work towards resolving the issues. Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any additional details or concerns, please feel free to share them, and we'll do our best to assist you. Thank you for your understanding. 🙏

October 9, 2023

Easy to use and understand. Cheaper than Printful. However any shipping rate outside of the United State is very poor and expensive.

Living Skies Photography
3 days using the app
Printify replied October 18, 2023

Thank you for sharing your experience with us 🌟! We're delighted to hear that you find our platform easy to use and more cost-effective. Your feedback on international shipping rates is valuable. We're currently working closely with shipping carriers to evaluate and enhance the options available. Our aim is to offer a better shipping experience, both domestic and international. We're grateful for your support and look forward to helping you succeed 🚀🌎!

November 28, 2023

Designing is easy and placing the app inside my store is easy.

980 Galleries
United States
About 1 hour using the app
Printify replied December 1, 2023

Thank you for sharing your positive experience 🌟! We're thrilled to hear that designing and integrating the app into your store was a breeze. If you ever have more feedback or need assistance, we're here for you. All the best 🚀!

July 13, 2023

Hi I've been getting messages on my Shopify store saying that Printify is no longer supported, and that the developer needs to update the app to keep it running and working properly. When Can Printify update the app?

United States
Over 1 year using the app
Printify replied July 17, 2023

We apologize for the inconvenience you're facing with the Printify app on Shopify. Our team is currently investigating the issue and will reach out to you soon to provide further assistance. Thank you for your understanding and patience.

Edited June 15, 2023

I only started working with Printify for 2-3 weeks now and there were quite of bit of 3rd party manufacturing mistakes and issues and problems with customer service. I had 4 issues total with my products (all different). The customer service reps: Hong and Jaylyn were trying to evade helping me with getting a refund (it was hard for no reason) and blame me for the poor quality printed work that was provided to me from Printify's 3rd party manufacturer by stating that it's printed the same as my original piece and that my images were not enough to prove the poor quality even though they were...I can clearly see the difference and I received my fine art print warped and blurry and discolored. It was not at all accurate to my original art piece I created.

I was attempting to get a refund and finally Jaylyn did provide that but stated it was a one-time thing because my images were not good enough to their standards to prove what I was stating was true or not. I have no reason to lie. If I liked the print, I wouldn't have reached out at all...

BTW the company I used for the fine art prints with Printify was Prodigi, not recommended at all. The fine art print also has a black rectangle on the image's border which makes it look unprofessional.

The customer service was helpful in one way when I got the other items reprinted but with the refund, it's a lot harder for some reason. I felt I wasn't treated well by the customer service staff as they would copy and paste the same things they've said to me before and send it again and they would just end the chat when I wasn't done with my questions. I am thinking of switching more of my products to Printful or something else as I only started with Printify and they have shown me what it's like to work with them. It's not good.


* There is an update to my review * Cameron, one of the customer service representatives reached out to me to make things right. And she did! She went above and beyond, which is something I am used to with Shopify! Which is why I decided to work with Prinitify in the first place. Shopify has always been great with customer service and I appreciate them for being so kind and helpful.

Cameron took the time to listen to me, read what I actually wrote to her, and was very compassionate about the situation. I hope that Printify's customer service can continuously be helpful in this manner.

Thanks again Cameron Wilson for being so helpful and kind :)

United States
6 months using the app
Printify replied May 17, 2023

We sincerely apologize for the negative experience you had with Printify. It is not the level of service we strive to provide to our valued customers. We have thoroughly looked into your concerns and identified that one of the items in question was printed based on the design you uploaded or that there was a lack of clear photographic evidence to proceed with a swift resolution.

At Printify, our support team is dedicated to assisting our merchants in understanding any print issues they may encounter. We aim to guide you on how to enhance your designs to avoid future problems. As a business, we heavily rely on photographic evidence as we need to submit reprints and refund requests to our print providers for approval. Therefore, it is crucial to accurately identify any print issues and have clear evidence to rectify them and prevent recurring problems.
Regarding the one-time courtesy provided, it was meant to allow you to update the design if necessary and order a sample to evaluate the quality once again. However, we acknowledge that this step should not have taken up too much of your time, and we apologize for any inconvenience caused.

At Printify, we greatly value our relationship with our customers and continually strive to offer the best possible service. While we take responsibility for defective items, we kindly request that you provide clear photos or videos of the item when requesting a refund or reprint. This enables us to swiftly and effectively provide a solution. Additionally, we encourage our merchants to reach out to our support team if they have any doubts about their designs, as we are here to analyze and advise on how to improve them if necessary.

We are pleased to see that your concerns were addressed by our support team, resulting in a refund for the mentioned item. Once again, we deeply apologize for any inconvenience caused and sincerely hope to provide you with a better experience in the future.

October 21, 2019

The app is very good and user friendly. Every once in awhile there might be something that doesn't work quite right with it, but Printify is quick to address the problem. Their support is very good, with a quick response rate.

United States
Almost 8 years using the app
Printify replied October 21, 2019

Thank you very much for your feedback. We are glad to hear that you are satisfied with our support service and we will keep working hard to make sure that no errors occur on our platform.

Edited December 6, 2019

This app presents some challenges... printing things correctly can sometimes be off depending on the printer you've chosen. Some of the ink at certain shops can be thin. I had a red shirt with a white logo and all the white was red... but a representative got a hold of me to fix the issue. I'd say it's important to talk with the support in order to fix any sample print problems.

United States
Over 5 years using the app
Printify replied November 19, 2019

Thank you for your feedback. We are sorry to hear about your experience with us, however, you never reach out to us regarding any quality issues, so we did not have the chance to make things right. Nevertheless, one of our agents will be in touch with you within the next 24 hours to discuss the issue and see how we can make it right.

March 13, 2022

This app is faily simple to use, and they have a faily decent product line. This app is faily simple to use, and they have a faily decent product line.

House Music Head
United States
Almost 5 years using the app
Printify replied March 13, 2022

Thank you for your positive review! We are delighted to see that you are happy with our platform. Wishing you all the success!

Edited July 16, 2020

They change the catalog so much. If you arnt on top of it non stop, it gets hectic with customers ordering items they have discontinued. Its rough. Yes, before the scamdemic this was true too. I've had my best sellers be yanked from the catalog a few times now. However I still prefer them over the ridiculous prices of printful and silly production times of chinese POD suppliers. Printify is still the best IMO but im still gonna be a sour butt about the one thing I dont like. Im human after all :)

Woodland Zen
United States
About 4 years using the app
Printify replied June 9, 2020

We are sorry for the inconvenience created. In these uncertain times, our print providers are sending us information on daily basis on their available stock. In case some items are out of stock, they will show up as unavailable and if another print provider has the same product, the order can be routed to them. We appreciate you as a merchant, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.

Edited July 1, 2020

These Guys work better than other printers companies out there their customer care is amazing during Covid -19 it is been really hard for everyone and totally understandable and willing to do business back with them
United States
About 4 years using the app
Printify replied June 30, 2020

Thank you very much for your kind words. Indeed, times are difficult right now but we are doing our best to assist our merchants and keep the business operating without any disruptions. In case you need any assistance, do not hesitate to contact us at