Reviews (7,366)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

August 5, 2019

Seems alright. Prices are OK but there's several things I like other POD apps better for - the design/mockup tool has very, very bare bones features, and no way to add text without uploading it as an image (can't write text on a shirt). There's also no reviews from merchants regarding the different products being offered - I like to know others' thoughts before committing to a particular shirt or even ordering samples (e.g. softness, comfort, actual fit vs. listed size, etc.) so I was bummed to see that's not offered either.

Prices are more competitive than some other POD's but the severe lack of function in the design tool will keep me looking for other print companies.

Gannett Glass Color
United States
19 minutes using the app
Printify replied August 7, 2019

Thank you for your review. Your feedback matters to us. We added your suggestions to our ''wish-list'' and will work on implementing them in the future. Stay tuned and if you need any help, do not hesitate to contact us at merchantsupport@printify.com.

Edited December 20, 2019

The app was nice but then ALL OF MY PRODUCTS DISAPPEARED RIGHT AFTER BLACK FRIDAY & I have so many people who are interested in purchasing now. So devastating and I'm missing out on so much money.

UPDATE:

I got a response days after my original ticket only after I posted this review. I do understand Black Friday brings in a high volume of support tickets. They were able to do some magic and get all of my products back but by that time I had already spent time recreating everything bc my sales couldn't wait. I appreciate the effort.

Superior Brand LA
United States
Printify replied December 12, 2019

Hello. We are sorry to hear about the issue that you've experienced. It looks like a technical problem. Now, it seems like everything is back to normal. Nevertheless, our team is currently investigating the issue and will get back to you within the next 24 hours.

Edited December 2, 2020

The app in Shopify is ok. But the printing quality is not the greatest. Their customer service is decent.

325percent
Canada
Printify replied October 16, 2019

Thank you for the feedback. We are sorry to hear that the printing quality did not meet your expectations. However, we want to make things right, therefore, one of our team members will get in tough with you soon. Thank you.

October 8, 2024

Furiya Art Vibe
Pakistan
23 days using the app
Printify replied October 11, 2024

Thank you for rating us 💚!

March 21, 2024

Lola Dupree shop
United States
9 months using the app
Printify replied March 26, 2024

Thank you for your feedback. We would be more than happy to get to the bottom of this and improve the service in question.

We'll be reaching out to discuss your specific concerns further. Your experience matters to us.

May 18, 2024

Make It Happen inspirational Shop
United States
6 months using the app
Printify replied May 20, 2024

Thank you for your review!

To better understand the issue at hand and to address it properly, our team will be reaching out to you directly.

Your experience matters!

April 12, 2024

Yves Artico
United Kingdom
4 months using the app
Printify replied April 16, 2024

Thank you for your rating!

We'll be reaching out to discuss your specific concerns further. Your experience matters to us.

March 13, 2024

My Store
United States
4 months using the app
Printify replied March 15, 2024

Thank you for reaching out! To better understand the issue and address it properly, could you please fill out the necessary information here - https://printify.typeform.com/to/Pua3qgMA ?

Once done, our support team will reach out to you directly.

Thank you! 💙

April 23, 2024

Kylo + Me
United States
About 2 months using the app
Printify replied April 27, 2024

Thank you for your rating!

We would be more than happy to get to the bottom of this and improve the service in question.

We'll be reaching out to discuss your specific concerns further. Your experience matters to us.

March 11, 2024

Eternalli
Germany
About 1 month using the app
Printify replied March 12, 2024

Thank you for reaching out!

To better understand the issue at hand and to address it properly, could you please fill out the form here - https://printify.typeform.com/to/Pua3qgMA ?

Once done, our support team will reach out to you directly.