Reviews (7,372)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, making print-on-demand product management easy. They value the extensive range of customizable, high-quality products and the intuitive design tools. The responsive customer support is frequently praised for effectively resolving issues. Merchants also commend the app for its efficient production and shipping processes, enhancing their focus on design and marketing.

Edited February 6, 2016

So far so good! Made and ordered a few shirts. I had a sweatshirt made just before X-mas 2015, the plastisol transfer - after (very) regular wash and wear is only starting to peel. Which does give it that "vintage" look. Overall no complaints :) AND the shipping cost to Canada isn't bad either.
Just make sure you know the basics of design. I accidentally left a white stroke on a path that wasn't ...

Big Dirty Soap Co
Canada
Over 1 year using the app
Edited November 7, 2020

I subscribed to this app trying to use a coupon code that was giving me a one-month free Premium Membership. After subscribing, I was not able to apply the coupon anymore because, according to a Printify employee, that code was no longer valid - I had to trust them for telling me the truth on this one, though I still have my doubts on the coupon having had expired.
When I saw the coupon was not ...

Pier 77
Canada
Over 1 year using the app
Printify replied November 5, 2020

We greatly appreciate you updating the review. The matter you brought up resulted in us adjusting our policy when it comes to the subscription fee - thank you for your ...

April 1, 2019

Printify is great for most things and has a nice clean UI and good customer service, but the embroidery on the hats and beanies were a bit lackluster, I wasn't impressed by the quality. Overall though one of the better POD companies out there.

Lumi Prints
United States
Over 1 year using the app
August 15, 2017

So far, so good. This is a great idea, it is virtually limitless

My Custom Kids Books
Canada
Over 1 year using the app
Edited December 12, 2019

I will continue to add updates til this is solved: I'm sad after reading others, why would they place/receive orders after me and for me nothing happens? I don't get the chat replies these people mention, takes days? Even before this truly bad experience it was at least a full day before any reply and nothing ever get solved. Anyway my log... 12/6/2019, Before you choice this app over printful... ...

The Rosie Tee
United States
Over 1 year using the app
Printify replied December 9, 2019

We are sorry to hear that you've been experiencing slow turnaround times, but we are willing to make it up to you. Therefore, one of our managers will be in touch with you ...

October 25, 2018

We have had nothing but difficulties with the Printify service, and I don't think it's right that we have to hope and pray that when an order is submitted that it gets processed correctly. Shopify and Printify have large technical problems with their interfacing of ordering systems and the customer support is monumentally poor. Stay away from this app unless you want to spend you time apologizing ...

The Official Muscle Nerdz Store
United States
Over 1 year using the app
June 25, 2024

truly have enjoyed

NewlyCreate
United States
About 1 month using the app
Printify replied July 1, 2024

It's fantastic to hear, thank you for your review! 😊

April 25, 2024

Simple to use.

Riding Miles Prints
United States
12 months using the app
Printify replied April 28, 2024

Thank you for your review! 🤗

April 28, 2022

My first ecommerce experience and it has been generally positive. The good:
1. The system works - creating products, publishing to shopify, etc.
2. Customer service response is crazy fast and honestly I usually get the responses I want
3. I am a new, little guy but I have gotten some personal attention telling me they are focused on the long-term relationship Stuff To Work On:
1. I need 4XL and ...

HistoreeTees
United States
Over 1 year using the app
Printify replied April 29, 2022

Thank you for the detailed feedback! We're happy to see that you've chosen us as your POD partner and that we're able to meet your expectations when it comes to our service ...

Edited February 18, 2022

After a lot of back and forth, Printify finally did the right thing and credited my account for the wrong mugs. I have updated my review based on this and how helpful they were, but only after I placed this review. My customer ordered 4 mugs and received 2 mugs with another design on them. Because the order was wrong, I should receive a refund, however, I am only asking for a refund for 2 of the ...

eDoggyShop
United States
Over 1 year using the app
Printify replied January 27, 2022

Thank you for the feedback!
In this case, the refund was not processed immediately due to a lack of photographic evidence, but we are glad that the situation was
...