Reviews (7,354)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, making print-on-demand business management easier. They praise the high-quality products and print clarity, alongside responsive customer support that effectively resolves issues. Features like the diverse product range, intuitive design tools, and reliable fulfillment services are highlighted. Educational resources and regular updates further enhance merchant satisfaction and operational efficiency.

July 14, 2024

Good Experience

Blue Dragon Store
India
3 days using the app
Printify replied July 21, 2024

Thank you for your review! 😊

Edited October 11, 2019

Stay away. Trust me - stay away.

Pros - they have a supplier that offers Dri-Fit shirts. The escalated support rep (Uyen) is terrific. They're cheaper than most (but you get what you pay for).

Cons - so, so many to list. The company that offers Dri-Fit takes a MINIMUM of two weeks to print and ship a shirt. Usually it takes closer to a month - and the production time listed of 3.58 business days on their supplier page is an absolute joke.

The customer support (other than Uyen) is terrible. They take HOURS to get back to you when you submit and email or chat - and then the responses are stock copy/paste answers about how they understand your concerns, and they'll look into it. Nothing ever happens.

The printing quality is god-awful. I can't count how many reprints and returns I had to do due to shoddy printing.

The design lab is clunky and not really intuitive. Their mobile design is a joke.

At least every third order requires an email or check-up on my part. Nothing is ever easy with Printify (unless you're dealing with Uyen). My store is just a side hustle, but I feel like I spend HOURS more dealing with Printify nonsense than I do at my 8-5 full-time gig.

Stay away from Printify. Use another supplier like Printful - they cost more, but you don't have to deal with the headaches and hassles.

Update: If you don't believe me about the stock copy/paste answers, read all the responses to the 1-star reviews. Hilariously predictable.

**UPDATE**

I designed a shirt for a fund-raiser for a family member, and it resulted in probably 75-80 shirts being purchased, which would mark the end of my relationship with Printify.

Of those deliveries, there were four that had weird or incorrect shirts included in them - ones that were not in ANY way associated with the fund-raiser, our company or anything else.

* One had a hockey mask from the movie "Friday the 13th" with the slogan "No Lives Matter" on it

* One was a red t-shirt that simply said "I Hate the Patriots"

* One was a ballerina (I think)

* One had a shark wearing sunglasses

Printify also forgot to send 7 shirts to customers that I went and printed and delivered myself out of my own pocket, because I can't wait for you guys to rectify yet ANOTHER mistake.

Please please PLEASE do not believe their "99.1%" effectiveness rate regarding their quality control - that simply cannot be true. Use Printful or someone else who knows what they're doing and can actually fulfill your orders in a timely and correct manner.

Dad Bod Tees
United States
12 months using the app
Printify replied September 27, 2019

Thank you for your feedback and we are truly sorry about your experience. We are glad that Uyen is able to assist you in resolving the challenges. Our team is actively working on all aspects of our service, and we hope that you would see the improvements very soon.

March 22, 2022

Printify is excellent. In all honesty, you'd be hard-pressed to find anybody who can do better. They really have a great team that knows what customer service really means. I also know they work closely with the print providers to make sure everything runs smoothly for everyone.

Pioneer Kitty Market
Canada
12 months using the app
Printify replied March 22, 2022

Thank you for taking the time to leave a fantastic comment!
Your satisfaction is our priority, so we are happy to hear that you enjoy our service! Wishing you all the success!

April 23, 2024

The key for selling is driving traffic through ads. With that being said, Printify and Shopify work smoothly together and bring a solid instrument to showcase a dropshipping business style.

Romero's
Portugal
7 months using the app
Printify replied April 27, 2024

It's fantastic to hear. Thank you for your review! 💙

March 21, 2024

So easy to use, navigate and create!

Debbie Lukas Designs
United Kingdom
9 months using the app
Printify replied March 26, 2024

Thank you for your positive review! 🌟

March 27, 2024

I would recommend this app for beginners who have never designed or owner an online store before. The customization method is very easy to get a hang of and is pretty straightforward

Rachieknow Collective
United States
9 months using the app
Printify replied March 30, 2024

Thank you for your review and recommendation, it means a lot! 🚀😊

March 19, 2024

Easy to navigate and design. Excellent dropshipping option

12 North Apparel
United States
10 months using the app
Printify replied March 22, 2024

Delighted to hear that you find our platform easy to use. Thank you for your review! 😊

April 10, 2024

Very easy to use and change designs. I can quickly create my idea the moment it pops in to my head!

CriticalLoot
United States
8 months using the app
Printify replied April 12, 2024

We appreciate your positive review, thank you! 😊

April 20, 2024

not sure yet

Ultimate Shopping 101
United States
7 months using the app
Printify replied April 22, 2024

Thank you for your review!

March 6, 2019

Printify is constantly improving and that is a great sign in any business model. They add products, have awesome customer service and will notify you of print issues. Some of their print vendors are better than others, but as a business, Printify really tries to work with us dropshippers to get the most out of the printing.

ezBuyStuff.com
United States
11 months using the app