Reviews (7,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

June 12, 2024

There is an integration issue between printify and Shopify that makes it so some products say they are sold out. I spent hours trying to solve the problem, but no success. I'll never be buying anything from Printify ever again. Horrible lack of support.

My Store
United States
23 days using the app
Printify replied June 14, 2024

Thank you for reaching out!

Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA

This will help us to find your account and reach out to your ...

September 1, 2023

Printify does not allow sellers to leave a rating and a review of the products on their platform. I wasted money sampling Printify tshirts, only to find that each was of very poor quality. It would have saved time and money if there were reviews of products in their catalog, but per their tech support: "Unfortunately, we do not offer the option to leave a review for the products in our Catalog".

...
Coati Outdoors
United States
About 1 month using the app
Printify replied September 4, 2023

We sincerely apologize for the disappointment you've experienced with the products received 😔. Providing high-quality products and ensuring customer satisfaction are of ...

Edited July 12, 2021

I went through all the steps, or so I thought. Then I get an email template I can send out to announce when my store is going to open. What? I thought my store was already open. So frustrating. Why wouldn't I want my store open. That is the whole point, isn't it?
I think I just found out Printify and Shopify are connected companys? Well, I guess it doesn't matter, but I did not see that disclosed ...

Central Washington Sales
United States
About 1 month using the app
Printify replied July 19, 2021

Thank you for the feedback, however, Printify and Shopify are not connected companies. Printify is a Print-on-demand platform that supports the automatic integration with ...

March 22, 2021

I am unable to set up shipping rates. I have already invested on shopify and domain name and not ready yet to buy printify premium package. Plus I have yet to see it in action. I think they should allow live rates for free packages as well or at least make it easier. Customer service referred to articles and theories when I needed just basic rates for US and international customers. I am ...

aboriginalshirts.com
Pakistan
About 1 month using the app
Printify replied March 23, 2021

One of our managers has reached out to you regarding the shipping setup. We truly hope that we'll be able to remedy the situation!

June 21, 2020

An order was placed through our website May 26th. Have reached out to support 4 times within the month since and haven't heard back and the order still hasn't been shipped.

Phil Capen Art
United States
About 1 month using the app
Printify replied June 30, 2020

Hello,
Based on our information, the order has been already fulfilled and delivered to the customer. Your order was placed on May 26 but it was only sent to production on ...

May 4, 2019

Not really happy. I received 2 samples and the logo printed is really bad! I Paid $34.84 for only 2 shirts sample. I contacted the support who kindly resent the shirts. They told me nothing is wrong with the logo itself. Today Just received and I had to pay at the post office about $15 to get it! Total about $50 for 2 Shirts with horrible quality... How people make business with Printify! I am ...

Flash-Moda
United Kingdom
About 1 month using the app
Printify replied May 6, 2019

We are sorry to hear about misprint. As it was explained, errors sometimes happen. Since you have an international order, shipping costs are higher. Also, our Premium plan ...

August 11, 2020

They send low quality products to my customers and then deny me for reprints! Now I have to refund all my customers and they are basically telling me "not our problem dude" . STFU!! this company sucks never trust them complete bullshit they don't care about quality and their customers they only take your money and leave you at the dark! (Sorry for my English I'm not a native speaker of the ...

Planet Geeky
Philippines
About 1 month using the app
Printify replied August 13, 2020

We are sorry for the inconveniences created. Due to the COVID-19 pandemic, our print providers have been experiencing increased volumes of orders an d that might have had an ...

December 11, 2019

What a joke. Misprinted tons of shirts and didn't do a quality check on them, unable to use images that are 11x14 with 300dpi my usual screen printer has no issues with and I had to remove this app from my store because I was losing customers because of printifys mistakes. This app isn't worth the hassle, I started using a different app instead and haven't had any of the same issues.

Oreamnos Oddities
United States
About 1 month using the app
Printify replied December 12, 2019

We are sorry to hear about the quality issues you've been experiencing, but we want to make it up to you. Therefore, one of our managers will reach out to you within the next ...

March 23, 2018

The interface is easy to use. But don't be fooled. I ordered samples and then turned everything off I spent time building. I was glad I did order them; although, the customer service was not helpful. They ended up refunding "as goodwill" items that were done incorrectly. Policy is to remake only. Printing is awful with most vendors, or cheap fabrics, or worse, chemical smells that don't go away. ...

Satori Source Flow Healing Center
United States
About 1 month using the app
December 22, 2020

BEWARE: The Worst Print On Demand Company EVER Seriously I am shocked how disappointing and unprofessional Printify has been. They have completely abandoned sellers. I have orders from end of November not yet shipped. Printify has left us sellers hanging. I sell on Etsy and have MANY rightfully angry customers. Printify started slowing down in early Dec and instead of being upfront with their ...

ThereisNOStore
United States
About 1 month using the app
Printify replied December 23, 2020

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!