Reviews (7,364)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

Edited February 19, 2017

I've been using the Printify app for some time already, made some sales with it. I like it that their helpdesk staff are mostly friendly like Derek and Alina but i have to give it a 3 stars due to recent issues. Since Friday last week till now, one of my collection is still updating. I can't add new collections, and previously submitted PNG files all ended up messed up. I have stopped using the ...

Thatmmashop
Singapore
Almost 4 years using the app
November 14, 2022

I'm using two POD providers on my website, And omg, how much I hate Printify... If not for good products that the other POD service just doesn't have, I would just delete this app, forget it as a nightmare and never look back. The biggest thing that makes my experience so horrible and forces me to waste hundreds of hours of time on absolutely unnecessary monkey job is Printify's inability to sync ...

The Boring Moon
Estonia
Over 3 years using the app
Printify replied November 18, 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers. We will investigate this further and get in touch with you.

June 20, 2018

It's ok but I've had a lot of frustration trying to use their product/mock generator for creating phone cases. If I chose one position/size of an image on say an iphone case it will not be in the same position or even the same size on the samsung case. I've also noticed that even if my image reaches the edge of the phone case template, it will STILL SHOW UP AS IF I DIDN'T COVER IT, LEAVING THE ...

The Indian Feminist
New Zealand
Almost 3 years using the app
January 24, 2022

I have been using Printify for about 3 years now. Usually it is pretty good but when you have problems with the vendors printify is not supportive. I have had several coffee mugs and ceramic ornaments arrive broken due to poor packaging. I have had notebooks arrives water damaged because of poor packaging. Clothing will very poor quality printing. Hats with poor quality embroidery. And orders ...

Steno Swag
United States
Over 2 years using the app
Printify replied January 26, 2022

We are very sorry to hear about your experience! Thank you for your review and feedback! In all cases concerning packaging or frequent product quality issues, we inform our ...

May 1, 2020

Too many issues with this app. Firstly, there's often issues with the payment, meaning you cannot go ahead with an order. Secondly, the product templates cannot be downloaded (error message is received). Lastly, Printify replies within a DAY. That's a long time to wait to get help with something. I have really tried to like this app, but it simply doesn't work. I've also found that the products ...

DIRT & GLORY
United Kingdom
Over 2 years using the app
Edited February 28, 2023

My main product I sell is the clock, which the quality seems to have went down because I unfortunately now it seems some are breaking after two months and it was not like that before, so I am having to pay to replace them to not get bad reviews because of the quality issues. Unfortunately after 3 years using printify I will be looking for an alternative company.

love and lily designs
Canada
Over 2 years using the app
Printify replied August 2, 2021

Thank you for your feedback! Happy to hear that our products work for your business, and we hope to have a long-term collaboration further on!
We will definitely continue to ...

Edited June 13, 2020

This app has been giving me issues since I installed it. It is an awesome concept that poorly executed. There's zero notifications from the app when orders are going to no longer be fulfilled.
After one of their print providers was removed, I still had designs combinations that were purchased and only filled with this provider. ZERO notifications from Printify on this, so I had orders sitting in ...

Danger Close Apparel
United States
Over 2 years using the app
Printify replied June 15, 2020

We are sorry for the inconveniences created. Due to the current health crisis, there are a lot of changes that happen on daily basis. We are aware of the fact that this may ...

May 7, 2021

Horrific fulfilment! Yikes, avoid! I only gave an additional star because of the variety of items. If your customer places an order, you might find after a couple of weeks that the item has been discountinued! and then it's a mess to try and refund the money to the customer because the item is "on hold" or has been sent to print... really frustrating. I will uninstall this app shortly.

badhombrecannabis
United States
About 2 years using the app
Printify replied May 8, 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

July 13, 2023

Shopify is showing that the Printify app is unsupported. I am surprised and disappointed as well. i was not expecting this.

Lush Homing
United States
Over 1 year using the app
Printify replied July 17, 2023

We apologize for any inconvenience you experienced due to the temporary technical issue that caused the Printify app to appear as unsupported on Shopify. Both our teams ...

November 19, 2023

The only reason they are getting two stars instead of one is because I have actually received some awesome prints from the third party print houses that they contract but their customer service is very slow and they request the same information over and over again even after you've provided it, I assume in hopes that you forget about it. Lost a good customer in me over something that could have ...

Dumpy USA
United States
Over 1 year using the app
Printify replied November 21, 2023

We sincerely apologize for the challenges you've encountered with our customer service 😞, and we appreciate your honest feedback. Your experience certainly falls below our ...