Reviews (7,364)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

Edited October 11, 2018

UPDATE: I set up my store for fun, and assumed I was making money. It started getting more and more orders, but I didn't really dig in, just thought of it as "free money" for the most part.

I say that to explain my mindset when finding Printify. The app was pretty easy to use, they had products different from Printful, and it seemed decent. I was pleased.

Fast forward 6 months and I'm trying to ...

Naughty Gits
United States
Over 1 year using the app
June 14, 2018

I thought this would be a cool app. The first couple of orders were ok but they last one was terrible. I took months to get my shirts. When they arrived they arrived in different shipments at different times... like 5 shirts one time and then another 3 a week later. After one washing all of the printing peeled off. Terrible. Deleted from my store.

Lark Ellen
United States
Over 1 year using the app
Edited March 8, 2018

The print quality is super cheesy and unprofessional. They do not follow your specs and will distort your art. In addition, their customer service is non-existent.

To be fair, I am following up with my review. Customer Service finally reached out to us and for that effort, I'm changing my 1 to a 2 star review.

Octane
United States
About 1 year using the app
June 11, 2019

Currently using this app to fulfill apparel orders, purchased sample shirts that have been in production for over 2 weeks due to no stock from one of the printers that showed a 2.5 day turnaround . Asked for a refund if shirts were still not in stock to go with another printer that printed and shipped internationally within that 2 week timeframe.
I was declined a refund for the shirts and told to ...

Dead Timber Coffee
Canada
About 1 year using the app
December 11, 2019

for the most part customer service is good but 8 out of 10 times the sample products are junk and have to be redone. while looking for a print on demand app to add to your store use as a last resort and always order a sample before adding to your Shopify store

Hogtown Seasonings
United States
About 1 year using the app
Printify replied December 12, 2019

We are sorry to hear about the quality issues you've experienced with our samples, but we want to make things right for you. Therefore, one of our managers will be in touch ...

October 16, 2022

It is a great App if you don’t mind having to contact Tech support for anything. It will take days to get back to you and even then the “tech team is still working on it” so try this…or this…or this….or this….
I have had emailed about 15 times, get a different person every time and each tries to have me trouble shoot something else…theme..product..uninstall reinstall…and on and on and on. I used ...

Flipping Unique
United States
About 1 year using the app
Printify replied October 17, 2022

We are very sorry to hear about your experience! This is not the experience we wanted to give to our customers. Our team is working twice as hard to make sure the process ...

February 22, 2017

Glitchy app, doesn't integrate well with Shopify and often lags severely when syncing. After using a few other fulfillment services, it's a bit strange that Printify does not offer a discount on sample orders. They will reimburse you up to $50 of sample order fees after you achieve $500 in sales. If your customers are mainly in the US, some products are more expensive than if you use their ...

Klhcollection
United States
About 1 year using the app
June 20, 2020

Terrible customer service! I have written in 4 or 5 times to check on an order that has gone missing and they refuse to get back to me. I even upgraded to Printify premium hoping to finally get a response, to no avail. If you have order issues I do NOT recommend printify. It's a shame because the interface is good and easy to use but they ignore my requests for help and I paid a lot for this ...

Shop naturalistas
United Kingdom
About 1 year using the app
Printify replied June 30, 2020

Hello,
We are sorry for the delays in replies. Our customer support is overwhelmed with requests, therefore, they may take longer to reply. From what we see, one of our ...

November 6, 2021

Printify offers an easy to use platform and a range of print on demand companies to select from and I have enjoyed creating on the site... However...they cannot guarantee products will arrive to the customer which is a big problem. I have recently had one customer wait three months for a product and still yet to receive it. There were no shipping updates on the website that indicated any delivery ...

Kill Your Slave Master
New Zealand
12 months using the app
Printify replied November 9, 2021

We're sorry to hear about your experience! One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the ...

June 14, 2020

Printify should be a top choice - they have the formula for a got to print on demand but are falling drastically short with quality control; 1st T shirt order the design was printed too low on the shirt - tried to notify them and get a reprint and never heard back - shortly after a order for 2 more shirts - both came back with horrible streaking - but not gonna bother because it took them about a ...

The ZoMbie Fried ChicKen Show
United States
11 months using the app
Printify replied June 15, 2020

We are sorry to hear that your order have had quality issues. Due to the health crisis, our print providers are overloaded with orders, thus, the error ratio may be slightly ...