Reviews (7,369)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

December 23, 2017

App worked fine for an month now it doesnt work at all , its time to leave Printify .

Sweet Science Apparel
United States
4 months using the app
March 1, 2024

I don't think anybody see my store??? How do I get seen in the marketplace? How do I get my Printify store seen by Printify customers?

I am following all the steps, doing all the things, but it seems like my store is invisible? I really don't know what's wrong here.

I like it though. I just don't know if it's worth the time you give it.

So far so good with setting up the personal e-store that ...

USArtshop
United States
4 months using the app
Printify replied March 5, 2024

We're truly sorry to hear about your experience!

This is not the experience we want you to have with us, therefore, our support team will be in touch with you soon to learn ...

December 28, 2022

Irritating. Made sales with store. Only paid for shipping but never received payments from orders. 1 Day shopify says my payment is pending, next day it's not even on the system. Help.

Baller Crew
United Kingdom
4 months using the app
Printify replied December 28, 2022

We are sorry to hear about your payment issue. It seems like there has been a mistake as we do not involve in paying merchants. Please reach out to Shopify support for more ...

October 7, 2020

I start with the plan of 29. I got to cancel it because I didn't see too much of discounts or prices that I can have revenue with simple design in top of that I order samples of the products and the quality was horrible my design was a colorful rectangle with a logo and I got to returned 2 times and the last one that I received it was off to and the rectangle wasn't straight. I got a good ...

Chef Mcqueeny Store
United States
4 months using the app
Printify replied October 8, 2020

Thank you for the feedback! Sorry to hear about your experience - one of our managers will contact you within 24 hours to solve this matter as smoothly as possible!

December 19, 2021

I used this app to create printed T-shirts. But 4 of 4 test orders came with problems. 3 with print defects, 1 absolutely wrong item. The only positive thing, that they reprint all of them for free and almost with no questions.

Smile Artify
Czechia
3 months using the app
Printify replied December 20, 2021

Thank you for the feedback - we are really sorry to hear about your experience! One of our managers will contact you shortly in hopes of rectifying this situation.

December 21, 2021

Stay away from Printify if you care about your customers. Example: order for sweatshirt placed over a week ago to Monster through the Printify app, which shows (and continues to show) no delays at Monster - when I inquired about when this order would ship, they canceled it rather than reply. Printify support was no help - they refused to try to put any pressure on Monster and declined to let me ...

Minnesota History Shop
United States
3 months using the app
Printify replied December 22, 2021

We're sorry to hear about your experience! One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the ...

January 21, 2017

Platform is buggy, Products don't fully link to store (prices won't sync). After I placed my first order, for some reason, the shirt had to be produced in London when the customer address is in the US, and they claim to have a wide network of manufacturers, so turnover time was significantly increased.

Level Merch
United States
3 months using the app
January 24, 2021

I used this app to print and fulfill the shirts and sweatshirts in my store. About 70% of the time, the vendors and Printify deliver as expected. The other 30% has very negatively impacted my brand. My customers have received the wrong shirts, shirts that are not even available in my store, poor printing where the print areas are stuck together, and extreme delays that are not related to COVID - ...

MochaPrescribed™ Apparel
United States
2 months using the app
Printify replied January 25, 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

April 25, 2018

STAY AWAY from
Printify unless you want to waste your time and screw over your customers.

Ordered SAMPLES from Printify. First order came 12 days late and smelled horribly of fumes. I was concerned about the delay, but figured to give them a second try.

Ordered a SECOND batch of samples, this time from two suppliers (the same as before an a new one). Suppliers A product arrived in time, but I ...

Warrior Women Society
United States
2 months using the app
Edited October 1, 2020

UPDATE: I have updated my review to 2 stars for management reaching out to me concerning these issues. However, outside of the shipping situation, all of my concerns are valid and are features that they are looking into not the features they currently have. A promise is not going to change my mind today. Plus, I was asked to change my review which also has put a bad taste in my mouth since my ...

Pändabär LLC
United States
2 months using the app
Printify replied October 1, 2020

Thank you for your feedback. Each print provider offers different shipping rates for different regions, but if you have the annual Shopify plan, those shipping rates will be ...