Reviews (7,369)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

February 22, 2024

Pricing could be a little better

Supremespeed
United States
Over 4 years using the app
Printify replied February 25, 2024

Thank you for your feedback. We would be more than happy to get to the bottom of this and improve the service in question.

We'll be reaching out to discuss your specific ...

Edited February 14, 2017

Update*
I can now enter the app. I have received 2 emails from them. I will change the 1 star rating to 3 stars for now. Once I order some samples and see the quality and process, I may amend my rating.

I cant add the app. its been a few days now

Viaggibyjaseking
France
Over 4 years using the app
August 16, 2018

A really great website, loads of choices for product, by far the easiest back end to use. The printing even is not bad.
Can't well use their service if your client isn't in the states or (if available) in Europe. IF they need to have things shipped to the they will be charged duties.

Moto Revere
Canada
Over 4 years using the app
July 6, 2019

The App is fine and easy to use, Shirts according to my customers are good quality but the HATS SUCK! The first 2 hats that I sold to different customers I had to REFUND the customers, Customers sent me pics of the hats and they look Nothing Like What Your Images Look Like, very cheap and very low quality! Needless to say I dumped the entire line of hats immediately because I cannot afford to ...

Round Canopy
United States
Over 3 years using the app
Printify replied July 8, 2019

Thank you for your feedback! We are sorry to hear that our customers were not satisfied with our hats. We are working with the best print providers in the industry and were ...

September 2, 2017

I have to give Printify 3 out of 4

Pros
Many options to choose from
Price is great compared to others
Quality is good but not great (shirts)
Customer service answers fairly fast

Cons
Shipping is horrible but that is mostly a DHL problem. Sometimes packages get lost.
Communication is not great. I ordered a shirt and a week went by and nobody bothered to let me know the shirt wasn't in stock till ...

Comf Tees
United States
Over 3 years using the app
Edited June 12, 2020

Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars.
Original review:
I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or ...

Starry Meadows
United States
Over 3 years using the app
Printify replied June 2, 2020

We are very sorry about your experience with us. Seems like there must have been some issues with the tracking info but we want to assure you that your customers will receive ...

December 16, 2018

Amazing app that will help cut the amount of work for your business to get off the ground. Prices are really good as well. Giving three stars because the quality of the samples I ordered was less then desired. My white font came out as a faded grey which unfortunetly wont work. Willing to change my rating if I can figure out who can print my designs properly.

Yacht or Noose
Canada
About 3 years using the app
February 16, 2018

Printify is getting better and better but please find some new Print On Demand companies in the UK.. There is only one option and their shipping time to EU & US is garbage and their quality is bad!

Also I hate to do manual orders for orders outside UK. For example, when I get an order from the US I have to choose another supplier that's in the US (as I normally use a supplier from UK) to improve ...

Worldwidedawah
Netherlands
Almost 3 years using the app
December 4, 2020

Too many additional steps to add product to the store. Once you make the product you should be able to add the name and add to store. Not to go back in again and finish or edit the product to add to store. My personal opinion. Thanks.

SeRiousLYjuSmE!!!
United States
Almost 3 years using the app
Printify replied December 6, 2020

Thank you for the feedback - we are sorry to hear that you find the process of publishing products to your store inconvenient.
We would like to find out more about your ...

October 7, 2017

Everything was great in the beginning. For the past year, most of our products were drop shipped by Printify. Mugs were great, never an issue. Pillow orders always delayed, but quality great. Journals (paperback) horrible material, coloring off and not worth the purchase. Biggest pet peeve, customer service. Sending an email during urgent issues and not receiving a response within a day or two. ...

Public Harmony
United States
Over 2 years using the app