Reviews (7,078)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

April 22, 2024

top

KingKaizen
Netherlands
About 1 hour using the app
Printify replied April 27, 2024

Thank you for your positive review! 💛

February 11, 2021

I used this app to create my brand's sneakers. I liked how the shoes were so close to the mock-ups I created. It would be nice if the time to get the shoes to me or my customers was faster. I suggest to make sure you have plenty of time for the delivery.

SaucyUnlimitedStore
United States
8 months using the app
Printify replied February 11, 2021

Thank you for the review, we appreciate your feedback on this!

It is true that our custom-printed shoes are currently only offered by one print provider that is located in China, so the shipping to most destinations will take a bit longer.
https://printify.com/shipping-rates/

That said, our team is constantly exploring other print provider options, in order to expand our ever-growing printing network with more locations worldwide.

June 16, 2017

Great for my art. Makes it really easy and fast

Brandon Maroney Art
United States
14 days using the app
August 7, 2017

Amazing and easy to use. great products!

Endlezz Designz
United States
14 days using the app
Edited March 27, 2018

So I just received a tshirt sample today and not only is the print blurry and faded purple-black but there's stains all over it like someone spilled a coffee and just decided to wash and reuse it. I wouldn't even sell this shirt for a dollar. Their customer service is awful it takes hours to days just to get a response and there's no phone number you can call. Any problems you have they basically tell you there's nothing they can do about it. I've been also having big problems with their shipping calculations on my website. I'm switching over to Printful this is a terrible company.

Update: I used Printify for mugs & pillows as well on my site. I've also tried to order posters from them and the printing is all off. Please don't waste your time with these people. As someone who takes pride in her company and wants good products for her customers this is not the way to go. If you're looking for cheap products and don't really care about the quality then go ahead!

Fenn Fashion
Canada
12 months using the app
Edited December 10, 2020

They were great when we started in March 2020. However, since about August the customer service has been terrible. Issues with deleting items from our store, or even navigating through the store go unresolved for weeks on end, with responses that never go beyond 'our tech team is working on it' and no idea of a resolution date. Abandoning trying to get this resolved today, and terminating our account and finding a different dropshipper. Update - Dec 10, 2020: It took 8 weeks to resolve the issue, and was only done when I submitted this review. However, we are still having issues - today I cannot see my store at all, and there is no option to contact Printify support - that has disappeared. The only thing I can do is see help articles, which do not help with this issue I am having.

Clean Futures Fund
United States
12 months using the app
Printify replied November 12, 2020

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

November 14, 2022

I'm using two POD providers on my website, And omg, how much I hate Printify... If not for good products that the other POD service just doesn't have, I would just delete this app, forget it as a nightmare and never look back. The biggest thing that makes my experience so horrible and forces me to waste hundreds of hours of time on absolutely unnecessary monkey job is Printify's inability to sync product updates made through Shopify back to their platform. So you can't make bulk updates to your products through Shopify's awesome UX, but forced to go to Printify and manually republish all your products one by one through a crappy dashboard and then spend HOURS on cleaning the updated products on Shopify to remove all the mess Printify created after republishing. Just some examples: it keeps reordering updated products in the collection, removing the brand name from "Vendor" field and plugging its own name there, and competely f up product variants order. For example, if you sell phone cases, each with 33 phone variants, then each time you update your price, be prepared to find your variants just randomly mixed together. If you have a dozen phone cases, you will spend 1-2 hours doing an absolutely unnecessary dumb monkey job just to fix the mess. And if you have 100... well, good luck. Why is it so hard to make the app sync data from Shopify, whenever I update the product there? The other POD service does this absolutely seamlessly. I just absolutely hate it. Once the other service adds the products I need, I'm out.

The Boring Moon
Estonia
About 1 year using the app
Printify replied November 18, 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers. We will investigate this further and get in touch with you.

December 24, 2019

Do not trust the mock up generator it will not accurately create the finish product. Your printing guys will take longer than what quoted to print a shirt.
The quality is hit or miss. With Printify you will just piss off your customers, have to issue refunds to them, loose money, loose your reputation it is just not worth doing business with them. Fool me once shame on you fool me twice shame on me but we will never do business with printify again

Fudo Boards
United States
12 months using the app
Printify replied December 27, 2019

We are very sorry for the inconvenience created. However, we want to make things right for you. That is why one of our managers will reach out to you within the next 24 hours. Thank you!

September 30, 2020

This app is really good for shopify it quicken the production of a product. DId not yet get the sample of the product so i'm not sure how the quality of there raw materials made of.

NibuGaming
Philippines
13 days using the app
Printify replied October 1, 2020

Thank you very much for your review. We are happy to hear that you find our app easy to use and we hope that you will enjoy the samples as much. Best of luck with your sales further on!

December 19, 2017

Easy to use - perfect, interesting to see how it will perform

Primemejor
Germany
8 months using the app