Printify: Print on Demand

Tried again because I was hoping the pandi had something to do it with it...but nope. They are still horrible. Two out of my 4 orders were on hold with them and they couldn't even give me a reason why! It is not the files becuase the files are way above minimum requirements. STAY FAR AWAY!

BLATANTLY LIED TO ME! SCAMMERS! Two moths to ship order! I used them before and their print quality ( on dark T's was horrible). I thought I would give them one las chance because they offered a product PIXELS and PRINTFUL do not offer. Its been two months and the item not even shipped. I understand COVID but I have not dealt with that long for either of the above mentioned print on demand providers listed above that I love and use regularly.

Here is where it gets worse. They have no respect for their clients and lied to me in my face! They said they could not refund me because the ordered had shipped. They provided me with a tracking number. 3 days later it still had no delivery date. I asked them for a refund again and they said it had shipped. I invested further and all they did was create the shipping label to obtain a tracking number with no planned day to ship! THEY LIED in my face as a customer! DO NOT USE!

I try hard to put myself in other companies shoes and I have not left a bad review in YEARS but this is not right. Two of their assoicates lied to me and the kicker is its super easy to get detailed information on tracking numbers if you go to the actual shipping provider and not just the link they send you.
PIXELS and PRINTFUL are 1000 times better than this company. They are truthful and their products are great. I order weekly from both!

Good pricing but inconsistent results. I had many print quality issues with their providers. As they are essentially the middle person between you and the printer getting issues resolved was very labored and at times not possible. More importantly, when building a brand you cannot afford poor quality results or inconsistency both of which were issues with printify. If you are looking for a quick profit then Printify may work as the pricing is good. I rather pay the additional costs with Printful, who is not a middle 'man' and actually produces your product, or pay the upfront costs and order in bulk from a good screen-printer. The quality I have found more consistent.

terrible service and product. hoping they improve! if so I'll give it another try.

Yes, it is very good and foods

Terrible customer service! I have written in 4 or 5 times to check on an order that has gone missing and they refuse to get back to me. I even upgraded to Printify premium hoping to finally get a response, to no avail. If you have order issues I do NOT recommend printify. It's a shame because the interface is good and easy to use but they ignore my requests for help and I paid a lot for this order.

The Printify team was doing well before the pandemic but since the start it has been a struggle.

Over the last week I've issued five emails for one support request with no response at all from Printify - I have over 300 orders sitting waiting for processing.

I would highly recommend going with another vendor in the short term until they can get their customer service in order.

This App over is great, especially if you have your own art to use. Where they fall short is designing custom shirts and I’ve had a fulfillment issue with kids clothing. The app doesn’t keep track of or product quantities so I had an order come in went to fulfill it and then was told the product was out of stock.

So far, very easy to use. Everything is laid out, so you can get on with your business!!

I'm torn between loving Printify and hating Printify. Without a doubt, Printify consistently has the lowest prices, but they are the slowest to fulfill.

For example, I ordered on the same day three shirts from Printify and two leggings from Printful as test orders. The three shirts each had a design on the front. They were fulfilled from MyLocker and DJ. It took eleven calendar days for the products to reach my mailbox. The two leggings I ordered through Printful were all-over-print leggings that had a background design plus designs on the left and right legs. I received it in 5 calendar days. Not to mentioned that the order was fulfilled from their Mexico facility - my Printiful order still arrived faster. So why something so simple took eleven days?... I complained to Printify about the long delivery time and they said they have no control over it because they outsource the productions to various vendors. With eleven day delivery time, how can I compete with other online merchants like Hylete and Amazon?! It's the middle of May, imagine how much slower it'll be around Christmas season! UGH!

So I have to weigh profit vs having my orders cancelled and/or losing repeat customers.

Also, I wish Printify had a live chat app like Printful or Shopify. So frustrating to have to wait hours for a reply.

3.16.2021 Update:
I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021
I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.