Reviews (7,072)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.
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So far, although fairly new to the app, it works well. I have to test shipping and production quality but I feel confident that all will well
We appreciate your review! We are happy to hear that you like our app and we hope to have a long-term collaboration further on. In case you need any help, do not hesitate to reach out to us at merchantsupport@printify.com
Easy to use and the support staff are great too. If it supported printing on the back and supported caps it would be ideal.
As far as the Products and Pricing Printify is one of the best POD's around. But as far as their Support Staff for getting assistance with questions and or trouble shooting there support team is useless. The majority of them don't even now how their own app works, and for the most part all you get sent is "Scripted" responses or "Help Articles". They are actually useless for the most part and a waste of your valuable time! They are real quick to point the fingers at other platforms for the issues including shipping delays, they point the finger at the print provider or UPS and or USPS instead of doing the research on their end and find the cause and most important a resolution. So the two star rating is for the Support Department, If I could rate the product and pricing it would be a Five Star Rating. So in conclusion it is in my opinion, the effort and the standards the company puts forward on products, printing and pricing, the same standards should apply to the Customer Support Department, it needs allot of work, training and restructuring.
Thank you for your feedback, and we're sorry to hear about your experience with our Support team!
One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
As a newbie seller and shop builder, Printify makes it easy to work with them thanks to having great integrations. They also have in-app API tools for Shopify, which makes it game-changing-ly easy to add products to my shop. Vulnerable Targets donates 50% of every sale to animal conservation nonprofits and getting our products posted and online fast makes us a much better business.
Thank you for your positive review! We are thrilled to hear that you found our platform easy to work with and that our integrations and API tools have been helpful for your business. We take pride in offering top-quality products and a seamless integration experience for our customers. It's also great to hear that our platform has helped you become a better business and support a great cause through your donations. Thank you for choosing our platform and we look forward to continuing to serve you in the future!
Terrible, terrible customer service! I created a few products, and ordered one as a sample to check quality. It has been a MONTH and it hasn't arrived. I've emailed customer service twice, the first time a week ago and nobody has responded. I do not do business that way, expect to be able to provide my customers great service and this company is not even doing that with their retailers!
great
We appreciate your review, thank you! 🌟
Greät update, plenty of products. Easy to design items and publish to store.
A complete mess! We placed an order 18 days ago and it has still not been delivered to the customer. They kept the printed product for a week before sending it to the postal company, which meant another 7 days delay for our customer on top of an already long processing time! Will not use them again.
Hello. Your order has been in production for 5 Business days, then, it was handed to UPS for delivery. Once the parcel is in the hands of UPS, Printify cannot unfortunately speed up the delivery process.
Over 100 of our orders will be fulfilled in 12-29 business days (it changed from 10-18 business days over night) but 99% of them we can't cancel because after 1-2 days the status switches from "unfulfilled to "in progress". This is terrible, even Printful gave us more days to cancel our orders. My customers are starting to complain and if we get too many refund requests Paypal will close our account, then we can close our business. I understand you are impacted by covid-19 but you just can't force the shop owner after two days to wait for another 29 business days without the option to cancel. This is like a trap or something. Printify replied to my email saying they could possibly cancel these orders, I replied "go ahead" but they haven't replied back for the past 2 days again and now it's weekend... (no phone number, no chat option, only email) nope, seems like they only care about their own gains! Don't get fooled by the message below from "developer", no manager got in touch with me like they say.
Sorry to hear about that. Some of our print providers are experiencing delays but once the order was sent to production, it may be hard to cancel it. Nevertheless, we want to make it up to you, this is why, one of our managers will be in touch with you within the next 24 hours to see how we can make it right.
Everything is great but most of the items are too expensive. Would love to do business if sweatshirts were cheaper to produce.