Reviews (7,068)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

September 12, 2022

I LOVE having the ability to choose printers in the US, thank you for providing this option. It helps to be able to cut down on shipping time, and also support local jobs.

Terra Conserva
United States
9 days using the app
Printify replied September 12, 2022

Thank you for your great review!
We are glad to hear that you love our options with the print providers. You can choose international print providers when selling globally, as well. Wishing you all the success!

Edited January 13, 2023

Printify is garbage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They cancelled my account without any warning...you can't get a direct answer from customer support! I had multiple orders that needed to be fulfilled and they left me holding the bag without any response.....I would not use this company to grow my store....they are inconsistent and their customer service is garbage....STAY AWAY FROM PRINTIFY ....Update 1/13/23 - I have submitted all documents to verify my account days ago. What I don't understate is why would Printify let me place multiple orders previously and not verify my account? Then out of the blue and without warning you ask me to send documents to verify my account!! I sent multiple emails with the required information to Printify... no one has responded to help me. When I talk with chat support they give me the same response..."They will forward my information to Merchant Support" .....WHAT???? No one can go into the system and look at my account to see what's going on??? REALLY??? Very unprofessional and complete chaos!! My customers have placed orders and my reputation is ruined because I can't see what is going on. I am an American merchant so my account should be easily verified.

The WAY TV
United States
8 months using the app
Printify replied January 13, 2023

Thank you for your review!
We have checked this and it seems like there has been a misunderstanding. Your account is currently active and waiting for account verification. We could not find any communications with our support team under this account. In case you have a different account that is deactivated or on hold, please reach out to our support team and they will help you solve the issue. We apologize for any inconvenience caused.

Edited May 1, 2019

UPDATE - now I have 3 orders just this week that were screwed up. Customers got the wrong shirts and the one below mentioned shirt was stained.
A shirt made it to the customer covered in stains from the printing process and I was only refunded the cost of the shirt and shipping/handling, but yet had to issue a full refund to the customer. I emailed their team and was told "We are not refunding the retail costs of orders as it is against our Terms of Service or Merchant Protection policy"... so basically we don't care that we screwed up, you lost your profit, and got a bad review over our error. READ their policies carefully before using them!! Losing the money isn't what hurt me the most, it was the principle of the situation and how it was handled.

Buffalo Boutique
United States
8 months using the app
October 27, 2015

So far, I ABSOLUTELY LOVE this app! The picture rendering is great! And it's easy to upload my photos and create awesome products! Keep up the great work!

Spoon Water Creek
United States
9 days using the app
December 6, 2015

best one on here, I have used all the other apps, every single one confused me, this one is dummy proof and so much fun to use

Avant Beige
United States
9 days using the app
August 21, 2016

Very fast and easy product generation for multiple items.

Lewis Empires
United States
9 days using the app
September 10, 2017

Printify is a awesome place to brand products!

Your Online Store More
United States
9 days using the app
November 19, 2021

#1- Printify does not offer support over the phone where someone can speak to a real person. The only support they provide is via a chat window or “articles”. The support person I was typing with was not knowledgeable of the processes and policies of Printify. Their idea of providing support is; “you’ll have to look up an article or find it in a FAQ or something.” It seemed very uncaring and I felt like I was just being blown off. I’m very new to Printify and Shopify and really thought my question would have been rather basic for a customer support person to be able to answer but they did not seem to much knowledge. It was like an automatic “I don’t care about your issue, go find the answer yourself.” And when they finally tried to find an article for me to answer the question, they couldn’t find one. It really is a useless and disappointing support system they have. First and foremost they should get knowledgable support staff. Secondly, get a customer support phone line (with a phone number prominently displayed on their website, not hidden where multiple clicks are needed to find it) so that customers can actually speak to a person and explain their issue. Printify’s support was extremely discouraging and I am considering just closing out my online store. I’m new and I need support, Printify did not provide any.

Yoga Enchanted
United States
8 months using the app
Printify replied November 21, 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

May 3, 2021

Horrible, I have less than 100 total orders and have already had two misprints where the back of the design wasn't even printed. Ordered some items for myself and got them today, 2x2 stickers are washed out, tee graphics are wrong color, and the front pocket print is so blurry. I'd stay away from using this app despite all the great things people have to say about it.

Everything Dirt
United States
8 months using the app
Printify replied May 6, 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

November 8, 2020

This app is really helped me a lot! This app is really helped me a lot! This app is really helped me a lot!

Shop Deck keep
United States
9 days using the app
Printify replied November 9, 2020

Thank you for your feedback - we're glad to hear that!