Reviews (7,041)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and quality products. They value the efficient fulfillment and responsive support, enhancing customer satisfaction. The app offers a wide range of customizable products, competitive pricing, and a global network of printers, aiding in international sales without inventory. Merchants report significant business growth due to expanded product offerings and simplified sales processes.

October 29, 2019

Very easy to use. great UX and UI for everyone. will recommend to everyone.
Very easy to use. great UX and UI for everyone. will recommend to everyone.

Normandy Gear Store
United Kingdom
About 6 hours using the app
Printify replied October 29, 2019

Thank you very much for leaving us such a review. We are happy to hear that you like Printify services and we hope to have a long-term collaboration with you further on.

October 4, 2015

I cannot recommend this app for some one who is serious about spending all the time required to open a legit store with a good possibility of making sales. I thought this was a good concept, but after spending many hours getting my store setup and looking right I soon realize this was a bad idea. I did a test sale to see how the process would work and to gage shipping times, because in the world of Amazon doing 2 day shipping to anywhere in the US customers expect fast shipping times. Considering how expensive the shipping costs are it is extremely slow, I made an order of 3 items around midnight on a Sunday and a full week later I only received one of them. I do not believe people shopping online is going to tolerate shipping so slow, they will buy once and never again. The product should be at the customer's door in no more than 5 days from order date (again just based off of current expectations with selling online). The other issue I had was if you look at the pricing you will be lucky to make $5 a T-Shirt (research on google don't take my word for it).
They also don't seem to be truthful in their advertising, they said when the product ships that it will have your company name on it, when I got my 1 item it said "Printify Fulfillment Mug Center" not my website name, the "Ship From:" was even misspelled as "Shipp From:", I brought this to the attention of Teresa at "Customer Service" among other thing and still have not gotten an explanation for this huge error. If customer's saw this I think your credibility will be immediately called into question.
If you plan on using this app you can try may be it will work better for you, but I suspect that what is going on is after they take your order Printify is not actually printing anything, they are outsourcing it to the lowest bidder and have no actual control on the printing and shipping, it would also explain the high prices since they are probably actually getting the T-Shirts for $5 but charging you almost $15, so they are more the middleman.
Lastly I gave this 2 stars and not 1 because I think their customer service was good enough and the app was good also, but you will have a lot of work to do if you plan on uploading to google shopping adding fields that does not exists.
Good luck and I hope this helps your decision making before you spend a lot of your time. I advise anyone to make sure you properly research before going into this or any other area.

City Streets Bikes
United States
8 days using the app
July 22, 2017

Very easy to use app. Could spend all day on it designing!

Shopeverythinguk
United Kingdom
About 6 hours using the app
September 19, 2020

Stop asking me to make a review. The fact that you continuously ask makes me wonder about the seriousness of other reviews.

K9 Worldwide
United States
7 days using the app
Printify replied September 21, 2020

Hello,
Apologies if we asked you too many times for a review. The reason why we do it is because we want to receive your feedback and know how you are doing. However, if it bothers you, we will stop doing that.

September 5, 2020

The app is nice, the design UI amazing but sadly it's just for show... Multiple problems with vendors and payment technical difficulties just annoyed the $^%^^ out of myself and my customers. Customer support is non-existant. Awful experience and headaches, move on there are much better options.

Jungle Divers Cozumel
Mexico
7 days using the app
Printify replied September 7, 2020

Sorry to hear that you have had such experience with us. Unfortunately we couldn't locate any of your orders in our database, therefore our manager will contact you within 24 hours to see how we can make it up to you!

February 4, 2021

I was using printful before and I guess I was lost because Printify has ALL the options! The quality of the garments they provide are the best.

FACES
United States
About 5 hours using the app
Printify replied February 5, 2021

We're happy to hear that you're enjoying our app - thank you for being with us! :)

February 22, 2020

I am new to the site. I did visit the first time and remove it, but after visiting all apps related to Printify. I have come back to use its services. The maneuver through the site is easier than others and is friendly.

Homely, LLC
United States
3 days using the app
Printify replied February 24, 2020

Thank you very much for your review. We are happy to hear that you like our services and we hope to have a long term collaboration with you further on.

September 18, 2023

I wish I could give this 5 stars. I wanted to so bad. I feel like it could be a really good product. The problem is, it doesn't do anything it advertises from what I can tell. I tried listing a shirt with a few variants and for whatever reason, it will not display any stock available. I've checked the settings multiple times in the app and it still doesn't work. I've been on hold waiting for a support agent to answer chat for over 2 HOURS! and no response. Unfortunately, any email to support has also gone unanswered. I'm looking for another app, and I'd suggest you do as well.

PringCor
United States
4 days using the app
Printify replied September 21, 2023

We're truly sorry for the inconvenience you've faced 😔. We understand your frustration and want to assure you that we're currently experiencing a significant influx of support requests. We're working diligently to assist each customer promptly. Your feedback is valuable, and we'll get in touch with you to help resolve the issues you've encountered. Thank you for your patience 🙏👍

October 7, 2022

I hate giving bad reviews - but when companies cost us a lot of time and money - other people need to know. We added the app, added the product, and someone immediately bought 48 blankets! Hold on . . . Now the nightmare begins. The blanket total was around $1800. Great! We had already added shipping to our site, so the customer was charged for shipping in their order. BUT . . . PRINTIFY CHARGED US $1700 FOR SHIPPING. I kid you not. Then, when I tried to get a hold of them to find out what the problem was, there is no one to talk to, their chat is worthless, and it takes at least a day for anyone to respond. JOKE. We ended up going to another company and taking a $400 loss. All Printify does is make deals with other companies. You should go to those companies directly and get accurate shipping costs and buy directly from these other companies. We get better prices and better service and accurate shipping - Printify provides none of these things.

SkoolaMoola
United States
4 days using the app
Printify replied October 11, 2022

We are really sorry to hear about your experience!
Please allow us to investigate on this and reach out to you shortly.

September 2, 2022

Started using Printify today. Very pleased with everything. I had an issue that Ashley fixed immediately through the chat feature. Looking forward to designing some cool products.

Chicago Catnip Company
United States
About 3 hours using the app
Printify replied September 4, 2022

Thank you for your great review!
We are glad to hear that you love our support team. Wishing you all the success!